Author Topic: Activation Problem  (Read 1552 times)

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Offline Canadian8tor

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Activation Problem
« on: March 29, 2020, 07:22:25 AM »
I have paid for a subscription to use Avast Cleanup Premium, I have an order number and an activation code, but every single time I put the code in, I get "Sorry something went wrong". I tried sending an email only to get an autoreply saying the mailbox is not being worked, I did the DNS settings and flush, I filled out a form on their website and got no response.

Offline Asyn

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Re: Activation Problem
« Reply #1 on: March 29, 2020, 08:09:17 AM »
Win 8.1 [x64] - Avast PremSec 21.9.6605.IBC [UI.666] - EEK - Firefox ESR 78.14 [NS/uBO/PB] - TB 91.1.1
Avast-Tools: Secure Browser 93.0 - Cleanup 21.3 - SecureLine 5.13 - Driver Updater 21.3 - CCleaner 5.85
Avast Wissenswertes (Downloads, Anleitungen & Infos): https://forum.avast.com/index.php?topic=60523.0

Offline r@vast

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Re: Activation Problem
« Reply #2 on: March 30, 2020, 10:28:39 AM »
I have paid for a subscription to use Avast Cleanup Premium, I have an order number and an activation code, but every single time I put the code in, I get "Sorry something went wrong". I tried sending an email only to get an autoreply saying the mailbox is not being worked, I did the DNS settings and flush, I filled out a form on their website and got no response.

Hi,

Please use this link to create a support ticket: https://support.avast.com/en-ca/contact/