Author Topic: Avast and DigiCert Collaboration  (Read 4255 times)

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Offline Asyn

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Re: Avast and DigiCert Collaboration
« Reply #15 on: March 28, 2020, 07:33:24 AM »
Is Avast inserting a security certificate of its own when I see the Avast Web/Mail Shield Shield Self-signed Root?
Yes, it's needed for HTTPS scanning. (https://support.avast.com/en-ww/article/190/)
Thank you.
You're welcome.
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Offline EdAgee

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Re: Avast and DigiCert Collaboration
« Reply #16 on: March 28, 2020, 08:12:02 AM »
Please excuse me, because I wasn't intending to carry that last line of questioning any further, but the following on that page you sent me is having me wondering what I am missing.

In answer to: "What is HTTPS scanning in Avast Antivirus?"
Quote
HTTPS scanning decrypts and scans encrypted traffic to detect potential mawlare (malware) contained on sites using HTTPS connections.

But in answer to: "Is the HTTPS connection still secure when Avast scans it?"
Quote
When the Web Shield in Avast Antivirus scans the HTTPS connection, the data being scanned remains encrypted and secure.

I am obviously missing something because I see a contradiction.  Can you please help me?

And you better ask the company to fix that spelling on that page.

Offline Asyn

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Re: Avast and DigiCert Collaboration
« Reply #17 on: March 28, 2020, 08:17:56 AM »
It's quite complicated to explain in detail and I've no time for a tutorial, sorry.
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Offline EdAgee

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Re: Avast and DigiCert Collaboration
« Reply #18 on: March 28, 2020, 08:45:10 AM »
Excuse me, but you placed that page before all reading this thread and that page is for all customers and so this ...

decrypts and scans encrypted traffic / remains encrypted

... seems like it should be explained.  Maybe we are to assume that "data" and "traffic" are two different things?

Anyway, if you have no time for explaining that, then please tell us where we go to receive the explanation we need.

"We" represents the company's customers.

I believe serving the company's customers is a part of your group's purpose for being, yes?

Offline Asyn

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Re: Avast and DigiCert Collaboration
« Reply #19 on: March 28, 2020, 09:03:33 AM »
Wait for one of the devs and/or submit a ticket: https://support.avast.com/contact (paid versions)
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Offline EdAgee

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Re: Avast and DigiCert Collaboration
« Reply #20 on: March 28, 2020, 09:10:44 AM »
Okay, but I presume you'll be handling that spelling glitch at your end, yes?

Offline bob3160

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Re: Avast and DigiCert Collaboration
« Reply #21 on: March 31, 2020, 04:33:38 PM »
Okay, but I presume you'll be handling that spelling glitch at your end, yes?
Asyn is a product use just like you. He doesn't work for Avast.
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Offline EdAgee

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Re: Avast and DigiCert Collaboration
« Reply #22 on: March 31, 2020, 09:37:57 PM »
Okay, but I presume you'll be handling that spelling glitch at your end, yes?
Asyn is a product use just like you. He doesn't work for Avast.

Please excuse me for the presumption that a member of the group the company allowed to be formed with the title of Avast Überevangelist would be more inclined to see embarrassments removed from official company documentation than a regular member like myself.

Well, I guess I am now making another assumption, aren't I?

Maybe none of you view a company in this business not being able to properly spell 'malware' as an embarrassment.

I suspect some of the company's competitors might find that amusing and that we may be seeing this little bit of amusement posted on one of their sites.  No problem though, right?

Like I asked, please excuse me for my errors.