Author Topic: Activation code and order id issue  (Read 1481 times)

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Offline Nermin3

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Activation code and order id issue
« on: April 10, 2020, 08:52:54 PM »

I've downloaded Avast premium security for mac with free-trial. I added my credit card details to start free-trial and I have been charged few days ago for the yearly subscription. Now the App is activated for this mac but i don't have the activation code nor the order id. I can't create an account associated to this paid subscription. I want to control my subscription but can't find a way for that!! I contacted the support team but no good, very bad service managed by automatically replies! Does anyone have an idea to solve this issue?

Thanks in advance

Offline Asyn

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Offline lukas.hasik

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Re: Activation code and order id issue
« Reply #2 on: April 14, 2020, 10:21:15 AM »
you should received order confirmation email to the email address that you used for trial subscription. I checked the email address you are using at this forum but there is no subscription assigned to it.

Anyway - our support should be able to help you.
Quality is also a feature.