Honestly, is Avast any use?

[Eh?]

I've had nothing but grief since I bought it

I'll be intrigued to see if I get any response from a 'Contact us' page which doesn't even allow you to ask a direct question

In order to ask an indirect question, however, I was told they had no record of my email address which they had used to confirm my purchase and congratulate me on being a First Class customer

Dunno how I finally got through here, and not sure I care any more

Can't even go to my geek thanks to Covid-19; why does this company sell its shit in Janet & John terms and then assume everybody who buys it is a techie?

Oh, here's another laugh - the verification they give you; it's a run-over hedgehog

FFS

[bob3160]

Verification is there for your first three posts to deter Spammers.
If you have  problem or need some help, it would be nice if you gave us some information to work with.
Operating system? Which Avast product? What problem are you having?
The more information you supply, the better the answer will be.