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Author Topic: aswNetHub.sys BSOD  (Read 16834 times)

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Offline silent.stm

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aswNetHub.sys BSOD
« on: April 16, 2020, 08:53:07 AM »
Hi to all =)
....several days ago everything seems to be Ok with my laptop, but yesterday....BSOD caused by aswNetHub.sys (some of Avast networking services)....trying to reboot - the same BSOD, caused by aswNetHub.sys but with another code with every rebooting. Unistalling Avast from safe mode helps. But when I cleaned registry and drive, and tries to install avast, downloaded from official site - BSOD again by aswNetHub.sys. What is it? =(((
Laptop: Panasonic Toughbook CF-30 Mk-2, Intel Core 2 Duo L7500, 4Gb DDR2 RAM, Windows 7 Pro x64 installed on SSD
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Offline kwiq

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Re: aswNetHub.sys BSOD
« Reply #1 on: April 16, 2020, 09:06:54 AM »
Hi silent.stm,
we would need a memory.dmp file for analysis.
Dump file location is C:\Windows\memory. dmp (https://www.technlg.net/windows/windows-crash-dump-memorydmp-file/)
Compress the file as silent_stm_4_2020_BSOD.zip and upload it to avast ftp server.
avast ftp file upload FAQ
https://support.avast.com/en-eu/article/FTP-file-upload
Thank you !
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Offline silent.stm

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Re: aswNetHub.sys BSOD
« Reply #2 on: April 16, 2020, 09:48:41 AM »
silent_stm_4_2020_BSOD.zip uploaded to "incoming" folder. pass - virus
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Offline silent.stm

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Re: aswNetHub.sys BSOD
« Reply #3 on: April 16, 2020, 09:59:25 AM »
some pics


and

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Offline Asyn

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Re: aswNetHub.sys BSOD
« Reply #4 on: April 16, 2020, 10:21:22 AM »
Good job, the devs are checking it...
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Avast-Tools: Secure Browser 109.0 - Cleanup 23.1 - SecureLine 5.18 - DriverUpdater 23.1 - CCleaner 6.01
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Offline silent.stm

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Re: aswNetHub.sys BSOD
« Reply #5 on: April 16, 2020, 10:32:30 AM »
Quote from: Asyn on April 16, 2020, 10:21:22 AM
Good job, the devs are checking it...

...this bsod is strange, because nothing where installed or modified in HW and SW  ::) ???
« Last Edit: April 16, 2020, 10:34:03 AM by silent.stm »
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Offline chris..

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Re: aswNetHub.sys BSOD
« Reply #6 on: April 16, 2020, 10:39:35 AM »
Quote from: silent.stm on April 16, 2020, 10:32:30 AM
Quote from: Asyn on April 16, 2020, 10:21:22 AM
Good job, the devs are checking it...

...this bsod is strange, because nothing where installed or modified in HW and SW  ::) ???
There have been some avast emergency updates that go more or less unnoticed.
And it is precisely in the network / firewall context that these updates have been carried out
« Last Edit: April 16, 2020, 10:42:32 AM by chris.. »
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Offline silent.stm

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Re: aswNetHub.sys BSOD
« Reply #7 on: April 16, 2020, 06:17:50 PM »
Quote from: chris.. on April 16, 2020, 10:39:35 AM
Quote from: silent.stm on April 16, 2020, 10:32:30 AM
Quote from: Asyn on April 16, 2020, 10:21:22 AM
Good job, the devs are checking it...

...this bsod is strange, because nothing where installed or modified in HW and SW  ::) ???
There have been some avast emergency updates that go more or less unnoticed.
And it is precisely in the network / firewall context that these updates have been carried out
....the one and only way to have some protection now - reinstall antivirus WITHOUT ANY NETWORK PROTECTION FEATURES =(
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Offline chris..

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Re: aswNetHub.sys BSOD
« Reply #8 on: April 16, 2020, 06:42:12 PM »
I was just reacting to
Quote
this bsod is strange
not to give a solution to your problem
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Offline kwiq

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Re: aswNetHub.sys BSOD
« Reply #9 on: April 18, 2020, 07:25:54 AM »
Hi silent.stm
Fix will be released into 20.2 and also to 20.3 asap
Have a nice day.
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Offline silent.stm

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Re: aswNetHub.sys BSOD
« Reply #10 on: April 18, 2020, 10:41:07 PM »
Quote from: kwiq on April 18, 2020, 07:25:54 AM
Hi silent.stm
Fix will be released into 20.2 and also to 20.3 asap
Have a nice day.
same problem....... :(
« Last Edit: April 19, 2020, 09:47:57 AM by silent.stm »
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Offline bob3160

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Re: aswNetHub.sys BSOD
« Reply #11 on: April 19, 2020, 04:19:48 PM »
Quote from: silent.stm on April 18, 2020, 10:41:07 PM
Quote from: kwiq on April 18, 2020, 07:25:54 AM
Hi silent.stm
Fix will be released into 20.2 and also to 20.3 asap
Have a nice day.
same problem....... :(
Same answer,
Quote from: kwiq on April 18, 2020, 07:25:54 AM
Hi silent.stm
Fix will be released into 20.2 and also to 20.3 asap
Have a nice day.
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Offline Jeremy203

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Re: aswNetHub.sys BSOD
« Reply #12 on: July 10, 2020, 12:36:49 PM »
Any update? My PC just crashed this morning, with the Stop Code being a PAGE_FAULT_IN_NONPAGED_AREA, and that exact file name right next to it. Very frustrating because I've never had any issues with Avast, and my family has used it since 2004 or so. And I had just reinstalled Avast on this PC today, after restoring it a couple of days ago... Is it just that Windows 8.1 isn't playing nice with Avast?? What's going on?!?!
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Offline Asyn

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Re: aswNetHub.sys BSOD
« Reply #13 on: July 10, 2020, 12:59:40 PM »
Quote from: Jeremy203 on July 10, 2020, 12:36:49 PM
Any update? My PC just crashed this morning, with the Stop Code being a PAGE_FAULT_IN_NONPAGED_AREA, and that exact file name right next to it. Very frustrating because I've never had any issues with Avast, and my family has used it since 2004 or so. And I had just reinstalled Avast on this PC today, after restoring it a couple of days ago... Is it just that Windows 8.1 isn't playing nice with Avast?? What's going on?!?!
Provide details, no issues here with same OS.
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W8.1 [x64] - Avast Free AV 23.3.8047.BC [UI.757] - Firefox ESR 102.9 [NS/uBO/PB] - Thunderbird 102.9.1
Avast-Tools: Secure Browser 109.0 - Cleanup 23.1 - SecureLine 5.18 - DriverUpdater 23.1 - CCleaner 6.01
Avast Wissenswertes (Downloads, Anleitungen & Infos): https://forum.avast.com/index.php?topic=60523.0

Offline gpw

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Re: aswNetHub.sys BSOD
« Reply #14 on: August 07, 2020, 10:59:13 PM »
3 days ago got similar BSOD. I catch this BSOD in the course of every shutdown routine for all those 3 days! Any new update issued?
I have Win7 x64 OS.
Avast Premium Security 20.5.2415 (build 20.5.5410.586)
******
On Fri 07.08.2020 20:46:08 GMT your computer crashed
crash dump file: C:\Windows\Minidump\080720-148200-01.dmp
This was probably caused by the following module: aswnethub.sys (aswNetHub+0x38ECC)
Bugcheck code: 0x48 (0xFFFFFA801C00DEE0, 0xFFFFF88005501ECC, 0x0, 0x0)
Error: CANCEL_STATE_IN_COMPLETED_IRP
file path: C:\Windows\system32\drivers\aswnethub.sys
product: Avast Antivirus
company: AVAST Software
description: Avast Network Security Driver
Bug check description: This indicates that an I/O request packet (IRP) was completed, and then was subsequently canceled.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
A third party driver was identified as the probable root cause of this system error. It is suggested you look for an update for the following driver: aswnethub.sys (Avast Network Security Driver, AVAST Software).
***

Dump file has been sent to technical support. Waiting for their reply.
« Last Edit: August 07, 2020, 11:05:05 PM by gpw »
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