Un install, and re install.... total failure. Your instructions are 4 years old. They assume that we can even get to those screens. All we get is "embarrassment" screen. Unable to proceed further. Automatic is already checked in the services area, pointless to send us there. If been with avast as a user for over 10 years, used the service on about 9 different computers,.... never regretted it till this week. NEED BETTER, CLEARLY SPELLED OUT INSTRUCTIONS. NOT HALF A DECADE OLD TRIPE.