Author Topic: An easy question (I presume)  (Read 1135 times)

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Offline Juan484

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An easy question (I presume)
« on: April 17, 2020, 12:07:44 AM »
I have been recently informed by AVAST about my old 3 Avast Internet Security licenses, now have been converted into 10 Home Avast Premium Security licenses. It's have been impossible (or at least I am not been able) to know how many licenses I have just used, and in which devices are running.
Time ago, the account web page had a section to inform about that, but now that section has vanished.
The question is:
Is there any option to guess how many licenses I have spent, and which of my devices (PC, laptop, tablet, etc) are just protected.?

Thanks in advance.

Offline Asyn

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W8.1 [x64] - Avast Free AV 23.3.8047.BC [UI.757] - Firefox ESR 102.9 [NS/uBO/PB] - Thunderbird 102.9.1
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Avast Wissenswertes (Downloads, Anleitungen & Infos): https://forum.avast.com/index.php?topic=60523.0

Offline Juan484

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Re: An easy question (I presume)
« Reply #2 on: April 17, 2020, 11:51:25 PM »
Well Asyn, it's has been very kind of you, but as far as I can see, after reading the whole thread you linked for me, the problem continues unsolved.

I am unable to know how many, from my 10 licenses, are being just used (in which PCs, tablets, phones, etc). As you easily understand, after more than 8 years using AVAST products, sharing my licences with my wife and sons (that means several "uncontrolled" devices, you know), currently I need to be sure about which devices are protected and what number of licenses have been spent.

Since AVAST is not concernerd about that, is time to look for other similar product from the competitors.

Thank you again. :)

Offline bob3160

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Re: An easy question (I presume)
« Reply #3 on: April 18, 2020, 12:04:14 AM »
Have you tried to contact Avast?
Request help from Avast - https://support.avast.com/en-ww/contact/
Free Security Seminar: https://bit.ly/bobg2023  -  Important: http://www.organdonor.gov/ -- My Web Site: http://bob3160.strikingly.com/ - Win 11 Pro v22H2 64bit, 16 Gig Ram, 1TB SSD, Avast Free 23.5.6066, How to Successfully Install Avast http://goo.gl/VLXdeRepair & Clean Install https://goo.gl/t7aJGq -- My Online Activity https://bit.ly/BobGInternet

Offline Asyn

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Re: An easy question (I presume)
« Reply #4 on: April 18, 2020, 05:53:34 AM »
W8.1 [x64] - Avast Free AV 23.3.8047.BC [UI.757] - Firefox ESR 102.9 [NS/uBO/PB] - Thunderbird 102.9.1
Avast-Tools: Secure Browser 109.0 - Cleanup 23.1 - SecureLine 5.18 - DriverUpdater 23.1 - CCleaner 6.01
Avast Wissenswertes (Downloads, Anleitungen & Infos): https://forum.avast.com/index.php?topic=60523.0