Author Topic: Scan stucked at 0%  (Read 635 times)

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Offline fabiano.cerqueira

  • Newbie
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  • Posts: 1
Scan stucked at 0%
« on: April 21, 2020, 07:13:28 PM »
Hi.
I have Avast Mobile Security 6.27.3 and every time I try to run scan my device it gets stucked on 0% indefinitely. What could be wrong?

Offline Tereza V.

  • Avast team
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  • Posts: 968
Re: Scan stucked at 0%
« Reply #1 on: April 21, 2020, 08:11:48 PM »
First try to clear the app data: go to "Android Settings→Applications→Avast Mobile Security→Delete cache and user data".
If it does not help, you can try to reinstall the app.
If that doesn't help either, please let me know.