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Scan stucked at 0%
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Topic: Scan stucked at 0% (Read 1695 times)
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fabiano.cerqueira
Newbie
Posts: 1
Scan stucked at 0%
«
on:
April 21, 2020, 07:13:28 PM »
Hi.
I have Avast Mobile Security 6.27.3 and every time I try to run scan my device it gets stucked on 0% indefinitely. What could be wrong?
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Tereza V.
Avast team
Advanced Poster
Posts: 957
Re: Scan stucked at 0%
«
Reply #1 on:
April 21, 2020, 08:11:48 PM »
First try to clear the app data: go to "Android Settings→Applications→Avast Mobile Security→Delete cache and user data".
If it does not help, you can try to reinstall the app.
If that doesn't help either, please let me know.
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Scan stucked at 0%