Author Topic: refund  (Read 2334 times)

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Offline 1149770160

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refund
« on: April 25, 2020, 03:57:54 PM »
As the software is difficult to use, I refund according to the regulations. However, I have applied for a refund for more than 15 days and nearly a month, but I still haven't received the refund, which makes me very angry. I kept applying and got the same answer from the robot.
The order number is 46736241508.
Alipay order number 2020033022001379560555843726
March 30, 2020
Product commodity number SMP-01-001-12-AR
Product Name: avast secureline VPN (5 devices) - 1 year
Please give me the refund as soon as possible.

Offline schmidthouse

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Re: refund
« Reply #1 on: April 25, 2020, 06:21:59 PM »
Quote:
"As the software is difficult to use, I refund according to the regulations. However, I have applied for a refund for more than 15 days and nearly a month, but I still haven't received the refund, which makes me very angry. I kept applying and got the same answer from the robot".


Once Refund is applied for, it can take a few days for a response.
Every time you apply again for the same Refund then puts you at the back of the line again.
« Last Edit: April 25, 2020, 06:24:12 PM by schmidthouse »
***HP ENVY 15K LT W10 Pro 2004 64Bit/750GB HD/16GB Ram/Avast Premium 20.8.2429b/Secureline VPN v.5.7.5118b/ADU v.20.1b/ASB v.85.1b/SANDBOXIE/Prey Project
**HP Compaq 8510p LT W10 Pro 2004 64Bit/1TB HD/8GB Ram/Avast Premium 20.8.2429b/ADU v.20.1b/SANDBOXIE/Prey Project/HotSpot Shield VPN
     
*Dell Inspiron XPsp4 PRO 32Bit/Avast(since 2002)18.8.2356/WP/Comodo FW 3.14/Secureline/Comodo IceDragon v.40
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