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Author Topic: cannot update  (Read 919 times)

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Offline Russell93

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cannot update
« on: April 23, 2020, 02:34:15 PM »
Hi
My Avast free doesn't update the database. I have uninstalled and reinstalled to no effect.
I have also tried to adjust the update settings but it hangs up.
Help please!
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Offline DavidR

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Re: cannot update
« Reply #1 on: April 23, 2020, 08:24:38 PM »
What error messages are you getting, a screenshot might help ?

What Avast program version and build number are you using ?
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Windows 10 Home 64bit/ Acer Aspire F15/ Intel Core i5 7200U 2.5GHz, 8GB DDR4 memory, 256GB SSD, 1TB HDD/ avast! free 24.3.6108 (build 24.3.8975.762) UI 1.0.801/ Firefox, uBlock Origin, uMatrix/ MailWasher Pro/ Avast! Mobile Security

Offline Russell93

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Re: cannot update
« Reply #2 on: April 28, 2020, 03:07:36 AM »
I have 5.6.1 android app
When I try to scan it just stays on the update dial
Can't see where to attach a screenshot
Thanks
Graham
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Offline Asyn

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Re: cannot update
« Reply #3 on: April 28, 2020, 06:08:19 AM »
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W8.1 [x64] - Avast Free AV 23.3.8047.BC [UI.757] - Firefox ESR 102.9 [NS/uBO/PB] - Thunderbird 102.9.1
Avast-Tools: Secure Browser 109.0 - Cleanup 23.1 - SecureLine 5.18 - DriverUpdater 23.1 - CCleaner 6.01
Avast Wissenswertes (Downloads, Anleitungen & Infos): https://forum.avast.com/index.php?topic=60523.0
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