Author Topic: Avast support is trash  (Read 1009 times)

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Offline stirrett100

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Avast support is trash
« on: May 02, 2020, 11:01:05 PM »
Just called avast support regarding subscription issues, and they muted their voice then hung up randomly after I told them my issue. Pathetic help lol. I Just recently bought  an Avast Premium Security Licence and Avast Cleanup premium, both of which say "something went wrong" when I try to activate the subscriptions. If anyone can offer any help and be more of use then the support line, I would appreciate it very much.

Offline DavidR

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Re: Avast support is trash
« Reply #1 on: May 03, 2020, 12:10:26 AM »
Not sure who it was you spoke to, possibly third party support ?

Sales - Orders etc. - https://support.avast.com/en-ww/contact/sales_other

Select the option/s closest to your issue, see attached image of the options I think you need to follow relative to your issue, then choose email, this will give you fields to input and a Details box to give  you a change to briefly explain the problem.
Windows 10 Home 64bit/ Acer Aspire F15/ Intel Core i5 7200U 2.5GHz, 8GB DDR4 memory, 256GB SSD, 1TB HDD/ avast! free 22.9.6034 (build 22.9.7554.734) UI 1.0.728/ Firefox, uBlock Origin, uMatrix/ MailWasher Pro/ Avast! Mobile Security

Offline Asyn

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W8.1 [x64] - Avast PremSec 22.7.7366.BC [UI.713] - Firefox ESR 91.11 [NS/uBO/PB] - Thunderbird 91.11
Avast-Tools: Secure Browser 103.0 - Cleanup 22.2 - SecureLine 5.18 - DriverUpdater 22.2 - CCleaner 6.01
Avast Wissenswertes (Downloads, Anleitungen & Infos): https://forum.avast.com/index.php?topic=60523.0