Attempt at cancellation

[soniad]

Hello everyone,

I have attempted to cancel my subscription (Avast Premium Security).

The cancellation appeared to process fine, but I haven't received a refund.

I am from Australia, and the phone support number just takes me through an infinite loop of options, but no access to a real person to talk to.

Is there some way I can speak to someone to find out when/if the refund will appear in my account?

Any advice is greatly appreciated

thanks

[Claudiu7]

Choose the phone option to "buy" or "renew"

Typically AVAST is eager to take your money so there is a chance  to be a real person.

[bob3160]

Choose the phone option to "buy" or "renew"

Typically AVAST is eager to take your money so there is a chance  to be a real person.

That's not the correct way to reach Avast for a refund or cancellation.

Contact Sales:  https://support.avast.com/en-us/contact/sales/
If you don't have an order # use 00000000 then explain your problem.

[soniad]

Thank you so much!

I was searching everywhere to find this kind of form.

I have sent a support request

thanks again.

[bob3160]

Thank you so much!

I was searching everywhere to find this kind of form.

I have sent a support request

thanks again.

You're welcome.