As for AvastSvc.log, where do I upload it? I can't attach it here because this board doesn't allow attachments that large. Is there somewhere specific I need to upload it to or could I just use Google Drive or Dropbox?
You can upload it here: ftp://ftp.avast.com/incoming/
Pick a unique name (and post it here), so the devs can find it. Thanks
There are no buttons or options to upload the file. There's just a mostly-blank page that says "parent directory" under the heading of "Index of /incoming/". How do I upload the file directly from my browser?
I tried dragging-and-dropping a file called "DPX_AvastErrorSlowReboot.zip" but it's not showing up in the folder you gave me. In fact, all it did was download it for me, which isn't useful at all.
Guys, I am very sorry to hear you are still experiencing the issue with slow shutdown. Unfortunately our QA were not able to reproduce it in-house, so it is probably connected to some specific HW or combination/conflict of/with some 3rd party SW.
Nothing has changed other than Avast's update. All the other software and hardware has remained the same (at least on my machine), so it's only logical to conclude that the problem is Avast. Not to mention that the errors shown in Event Viewer clearly point to Avast being the problem.
So please... don't try to pass this off as a hardware or 3rd party software problem. It's not. The problem is Avast and it needs to be fixed. I've paid for my version and its subscription, and I won't put up with burning money by uninstalling Avast and going with something else.
