Struggling with Avast Password Sync and Backup.

[Matthew491]

Hello,

I am trying to sync and backup my account to my iPhone and Mac book and I am unable to get passed the following screen,

'Please confirm your new Avast Account password on another synced device.


Your Avast account password for -----------@----.com was recently changed. Confirm this change from another synced device to sync your Avast passwords data to this device.'

I do not have any other devices synced.

Please may I ask for your assistance with this matter?


Thanks in advance,

Matt

[r@vast]

Hi,

Please PM me your email (the one used for Avast Passwords)

[Jacob155]

I'm having the same issue

[bob3160]

I'm having the same issue

Then follow r@vast's instructions. Send him a PM (personal Message) and explain your problem.

[mollyalextaylor]

I tried to reset my password, but now i am completely locked out of my account on my laptop, ipad and phone. i cant enter my previous password as the point was that i couldn’t remember it. i’m unsure how to continue as i have essentially been locked out on all platforms. any advice?

[r@vast]

I tried to reset my password, but now i am completely locked out of my account on my laptop, ipad and phone. i cant enter my previous password as the point was that i couldn’t remember it. i’m unsure how to continue as i have essentially been locked out on all platforms. any advice?

Hi,

I have replied to your other post.

[angelica32]

Im having the same problem, I hope you can help me too, please

[bob3160]

Im having the same problem, I hope you can help me too, please

You'll find r@avast's answer here, https://forum.avast.com/index.php?topic=232792.msg1547473#msg1547473