Author Topic: You are offline (Retry) in AVAST! Free  (Read 3301 times)

0 Members and 1 Guest are viewing this topic.

Offline ESC1

  • Newbie
  • *
  • Posts: 9
You are offline (Retry) in AVAST! Free
« on: May 15, 2020, 10:16:49 PM »
In my Avast! free it shows I am offline (which is not the case).  All my other installs allow me to login with my account.  I have tried repair and it doesn't help.   Any suggestions?   Latest build as 05/15/2020, Windows 10 Pro - 1909

I have attached a screen shot

Offline David_27

  • Jr. Member
  • **
  • Posts: 98
Re: You are offline (Retry) in AVAST! Free
« Reply #1 on: May 15, 2020, 11:37:37 PM »
Are you blocking Avast UI with a firewall?

Offline ESC1

  • Newbie
  • *
  • Posts: 9
Re: You are offline (Retry) in AVAST! Free
« Reply #2 on: May 16, 2020, 02:57:07 AM »
no. i checked windows defender nothing listed there for avast.



Offline Asyn

  • Avast √úberevangelist
  • Certainly Bot
  • *****
  • Posts: 76035
    • >>>  Avast Forum - Deutschsprachiger Bereich  <<<
Re: You are offline (Retry) in AVAST! Free
« Reply #3 on: May 16, 2020, 10:05:43 AM »
- Other security related software installed..?
- Which AV(s) did you use before Avast..?
W8.1 [x64] - Avast Free AV 23.3.8047.BC [UI.757] - Firefox ESR 102.9 [NS/uBO/PB] - Thunderbird 102.9.1
Avast-Tools: Secure Browser 109.0 - Cleanup 23.1 - SecureLine 5.18 - DriverUpdater 23.1 - CCleaner 6.01
Avast Wissenswertes (Downloads, Anleitungen & Infos): https://forum.avast.com/index.php?topic=60523.0

Offline bob3160

  • Avast √úberevangelist
  • Probably Bot
  • *****
  • Posts: 48612
  • 64 Years of Happiness
    • bob3160 Protecting Yourself, Your Computer and, Your Identity
Re: You are offline (Retry) in AVAST! Free
« Reply #4 on: May 17, 2020, 03:10:49 PM »

Repair Avast:
Open the Avast User Interface > Menu > Settings > Troubleshooting > Repair App. > Restart the Computer or,
Control Panel> Program and Features (Add/remove program)>Select Avast> Select Repair. Reboot when completed
https://www.avast.com/faq.php?article=AVKB204

If Repair doesn't fix the problem, try the following:
If your Avast settings are not the default settings and you want them restored after the Clean Install, follow this before removing Avast.
https://goo.gl/TXjM7h
Clean Install of Avast:
https://goo.gl/4Ptzkf
If you need additional help with the Clean Install, watch this:
https://youtu.be/p-h3myRD51A
Free Security Seminar: https://bit.ly/bobg2023  -  Important: http://www.organdonor.gov/ -- My Web Site: http://bob3160.strikingly.com/ - Win 11 Pro v24H2 64bit, 32 Gig Ram, 1TB SSD, Avast Free 24.4.6112, How to Successfully Install Avast http://goo.gl/VLXdeRepair & Clean Install https://goo.gl/t7aJGq -- My Online Activity https://bit.ly/BobGInternet