Author Topic: Reappearing BSODs with AVAST and AVG  (Read 5080 times)

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Offline Anacunga

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Reappearing BSODs with AVAST and AVG
« on: July 16, 2018, 12:42:22 PM »
Situation: Notebook with 2GB RAM and Windows Vista 32bit

First installed AVAST! until following BSODs appeared (more than once):

aswArPot.sys
page fault in non paged area
0x00000050 (0x823A8338,0x00000000,0x8C9C49FA,0x00000000)

Then AVAST was deinstalled an replaced by AVG

The result is the same BSOD ...

avgArPot.sys
PAGE_FAULT_IN_NONPAGED_AREA
0x00000050 (0xBD0210CF,0x00000000,0x8D168A45,0x00000002)

Configuration of AVAST and AVG is the same; so there must not be big differences between them (besides the name and design)

What's the problem with them?

Offline Asyn

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Re: Reappearing BSODs with AVAST and AVG
« Reply #1 on: July 16, 2018, 12:49:37 PM »
Follow instructions and post your file-ID: https://support.avast.com/article/33/
W8.1 [x64] - Avast Free AV 23.3.8047.BC [UI.757] - Firefox ESR 102.9 [NS/uBO/PB] - Thunderbird 102.9.1
Avast-Tools: Secure Browser 109.0 - Cleanup 23.1 - SecureLine 5.18 - DriverUpdater 23.1 - CCleaner 6.01
Avast Wissenswertes (Downloads, Anleitungen & Infos): https://forum.avast.com/index.php?topic=60523.0

Offline Anacunga

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Re: Reappearing BSODs with AVAST and AVG
« Reply #2 on: July 16, 2018, 01:26:25 PM »
Does this also work with AVG as now AVG is installed (AVAST was deinstalled)?

Or do I have to deinstall AVG and reinstall AVAST?

Offline Asyn

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Re: Reappearing BSODs with AVAST and AVG
« Reply #3 on: July 16, 2018, 01:33:09 PM »
If you use AVG continue here: https://support.avg.com/support_ask
W8.1 [x64] - Avast Free AV 23.3.8047.BC [UI.757] - Firefox ESR 102.9 [NS/uBO/PB] - Thunderbird 102.9.1
Avast-Tools: Secure Browser 109.0 - Cleanup 23.1 - SecureLine 5.18 - DriverUpdater 23.1 - CCleaner 6.01
Avast Wissenswertes (Downloads, Anleitungen & Infos): https://forum.avast.com/index.php?topic=60523.0

Offline gmer

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Re: Reappearing BSODs with AVAST and AVG
« Reply #4 on: July 16, 2018, 06:33:55 PM »
@Anacunga

As workaround try to disable anti-rootkit monitoring via Settings -> Troubleshooting.

Offline Chrispy5

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Re: Reappearing BSODs with AVAST and AVG
« Reply #5 on: May 17, 2020, 07:11:04 PM »
@Anacunga

As workaround try to disable anti-rootkit monitoring via Settings -> Troubleshooting.

@gmer

I had the same problem with Avast (20.3.2405 build 20.3.5200.561) and aswArPot.sys causing BSODs.
I disabled the RootKit checker in Avast and all seemed to return to normal.
I am just worried that now I have left myself open to attack.
What security options can you suggest?
I also have ZoneAlarm Free Firewall (version: 15.6.121.18102) installed and wondered if this had a rootkit checker too, hence causing the clash. If so, I guess I don't need to do anything.

Any advise would be greatly appreciated.
« Last Edit: May 18, 2020, 03:57:31 PM by Chrispy5 »