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Author Topic: Avast UI will be frozen by Microsoft IME  (Read 1371 times)

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Offline HVM

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Avast UI will be frozen by Microsoft IME
« on: May 18, 2020, 11:43:08 AM »
System version: Windows 10 1909 PRO X64 (18363.836) Simplified Chinese language
Avast version: 20.3.2405(build 20.3.5200.561)
Avast Free Antivirus
No other anti-virus software installed

Feedback question: When stopping Avast shield
Avast UI will be frozen by Microsoft IME
The Microsoft IME process CPU usage is between 20% -30% when Avast UI is frozen
After ending Microsoft IME, Avast UI returns to normal

« Last Edit: May 18, 2020, 12:11:13 PM by HVM »
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Offline Asyn

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Re: Avast UI will be frozen by Microsoft IME
« Reply #1 on: May 18, 2020, 12:50:42 PM »
Follow instructions: https://support.avast.com/article/33/ and post the name of the Support-File here afterwards.
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W8.1 [x64] - Avast Free AV 23.3.8047.BC [UI.757] - Firefox ESR 102.9 [NS/uBO/PB] - Thunderbird 102.9.1
Avast-Tools: Secure Browser 109.0 - Cleanup 23.1 - SecureLine 5.18 - DriverUpdater 23.1 - CCleaner 6.01
Avast Wissenswertes (Downloads, Anleitungen & Infos): https://forum.avast.com/index.php?topic=60523.0

Offline HVM

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Re: Avast UI will be frozen by Microsoft IME
« Reply #2 on: May 19, 2020, 05:31:36 AM »
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Offline Asyn

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Re: Avast UI will be frozen by Microsoft IME
« Reply #3 on: May 19, 2020, 05:42:05 AM »
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W8.1 [x64] - Avast Free AV 23.3.8047.BC [UI.757] - Firefox ESR 102.9 [NS/uBO/PB] - Thunderbird 102.9.1
Avast-Tools: Secure Browser 109.0 - Cleanup 23.1 - SecureLine 5.18 - DriverUpdater 23.1 - CCleaner 6.01
Avast Wissenswertes (Downloads, Anleitungen & Infos): https://forum.avast.com/index.php?topic=60523.0

Offline Maria390

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Re: Avast UI will be frozen by Microsoft IME
« Reply #4 on: May 19, 2020, 05:49:22 AM »
You Fixed it? i have a similar problem :(
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Offline Asyn

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Re: Avast UI will be frozen by Microsoft IME
« Reply #5 on: May 20, 2020, 08:02:52 AM »
Hi HVM, the devs are checking it. Thanks for your report.
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W8.1 [x64] - Avast Free AV 23.3.8047.BC [UI.757] - Firefox ESR 102.9 [NS/uBO/PB] - Thunderbird 102.9.1
Avast-Tools: Secure Browser 109.0 - Cleanup 23.1 - SecureLine 5.18 - DriverUpdater 23.1 - CCleaner 6.01
Avast Wissenswertes (Downloads, Anleitungen & Infos): https://forum.avast.com/index.php?topic=60523.0
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