Can't turn my avast off or do sleep mood

[Mikael65]

hi there, i have seen ppl asking stuff like this but none have this problem. so we all know about the disable thing where you can turn it of for 10min, 1hr, when computer next reboot and indefenetly to i turn it on agien.

here is my problem, when i click on any of these options i see the screen ''are you sure ext ext ext'' BUT i dont have a *Yes* or *No* butten.

i have try to reinstale it several times. with the avast unistoler programe and without, i have restarted computer before instaling after unistaling and all thoses kind of step.

plz would realy be glad if someone had any ide why i cant see a yes or no butten.

[r@vast]

Hi,

Can you share the steps you follow and perhaps add a screenshot, please?

[Mikael65]

i click on the up arrow at the buttom right, right click on avast, going for the disable option, klicking on any of them, and getting this and can do nothing also sorry cant get a smaller pic for some risen

[DavidR]

@  Mikael65
Although you can't see the buttons, the OK Stop button is normally the active one.  Try using the enter key and see if this works, whilst trying to find a solution to the problem.

[Mikael65]

have try that already ( also try agien just in case) but as sone as oi hit a key it goes bye bye, and dosent work. but thanks for a try out .

[DavidR]

You're welcome, hopefully r@vast can get back to the topic.

Have you tried the Avast Repair function ?

[Mikael65]

yes i have, and ones agien try to do it before typing this and dident work =(

[Mikael65]

DavidR thank you.. i use your ide to klick enter BUT i klicked right in the keyboard and then enter and now it worked. biiiig thank you and hope this will help other ppl out with the same problem

[DavidR]

DavidR thank you.. i use your ide to klick enter BUT i klicked right in the keyboard and then enter and now it worked. biiiig thank you and hope this will help other ppl out with the same problem

No problem, I guess clicking right in the keyboard may have activated the window.