Author Topic: Reset device Avast password  (Read 532 times)

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Offline Loris0161

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Reset device Avast password
« on: May 21, 2020, 08:35:53 PM »
Hello everyone, I have been using Avast password for a long time on my Android device.  I always used my fingerprint to access the app.  Today I don't know why by opening the app I no longer asked for a fingerprint but only the MASTER PASSWORD which I unfortunately no longer remembered.  The app was synchronized with my Avast online account only that my Avast account password was saved within the Avast password app and therefore I also had to change my Avast account password.  The password change was successful.  The problem is the following: Practically when I log in with my Avast account it sees the device I used before it is synchronized which is the same Android smartphone that I use now and to continue it asks me for my old Avast account password that I don't remember, please  can you reset the old device from my account?  I absolutely have to log into my passwords.  I await an answer thank you very much.

Offline Loris0161

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Re: Reset device Avast password
« Reply #1 on: May 22, 2020, 05:34:26 AM »
UP please. Thank you.

Offline Loris0161

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Re: Reset device Avast password
« Reply #2 on: May 22, 2020, 07:15:22 PM »
Hello no one can help me?  I haven't solved this problem yet.

Offline Loris0161

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Re: Reset device Avast password
« Reply #3 on: May 23, 2020, 07:44:54 PM »
Good morning 213 visuals and nobody knows how to help me?  I haven't solved this problem yet, and the only channel to solve this problem is this Forum because nobody answers me?  I hope to receive an answer thank you.

Offline bob3160

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Re: Reset device Avast password
« Reply #4 on: May 23, 2020, 09:13:21 PM »
Here's the help Avast has posted for this problem.
https://support.avast.com/en-us/article/Reset-default-Passwords
I'm sure it's not going to make you happy.
I always stress the fact that this is your password, there aren't any clues so make sure you remember it.
If you forget it, you get to start all over again. Sorry.

Free avast! Security Seminar: http://bit.ly/2N1eaR2  -  Important: http://www.organdonor.gov/ -- My Web Site: http://bob3160.strikingly.com/ - Win 10 Pro v1909 64bit, 24 Gig Ram, 1TB SSD, AvastOmni 20.3.xxx, How to Successfully Install Avast http://goo.gl/VLXdeRepair & Clean Install https://goo.gl/t7aJGq

Offline Loris0161

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Re: Reset device Avast password
« Reply #5 on: May 24, 2020, 06:59:30 AM »
Here's the help Avast has posted for this problem.
https://support.avast.com/en-us/article/Reset-default-Passwords
I'm sure it's not going to make you happy.
I always stress the fact that this is your password, there aren't any clues so make sure you remember it.
If you forget it, you get to start all over again. Sorry.

So there is no way to recover my account and I have lost everything ??

Offline bob3160

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Re: Reset device Avast password
« Reply #6 on: May 24, 2020, 01:44:00 PM »
Here's the help Avast has posted for this problem.
https://support.avast.com/en-us/article/Reset-default-Passwords
I'm sure it's not going to make you happy.
I always stress the fact that this is your password, there aren't any clues so make sure you remember it.
If you forget it, you get to start all over again. Sorry.

So there is no way to recover my account and I have lost everything ??
If you can't remember your password then there isn't any way to access your data.
Avast's responsibility was to keep your passwords safe. Your responsibility was to remember the password that keeps your Avast's p/w vault safe.
Free avast! Security Seminar: http://bit.ly/2N1eaR2  -  Important: http://www.organdonor.gov/ -- My Web Site: http://bob3160.strikingly.com/ - Win 10 Pro v1909 64bit, 24 Gig Ram, 1TB SSD, AvastOmni 20.3.xxx, How to Successfully Install Avast http://goo.gl/VLXdeRepair & Clean Install https://goo.gl/t7aJGq