Author Topic: HAVEN'T GOTTEN MY REFUND OVER 2 WEEKS... STILL LESS THAN 1 MONTH  (Read 1368 times)

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Offline iceybelle1

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I was debited 49.99 dollars for Avast premium cleanup. That very minute I requested for a refund by login into a portal that had product key details etc...once the refund request was sent, I noticed the product key became faint font and the option of requesting for a refund wasn't there anymore so I guessed my request had been received. Although i didnt get a confirmation mail about my request, instead I got a "Welcome back mail".  its almost 3 weeks and I haven't gotten a refund. I haven't sent another request because I read somewhere that sending multiple request is a wrong move. Its still less than a month so im being proactive in finding a solution so Avast representatives don't use that against me. I am very upset because I need the money urgently.

Please Help!

Offline Asyn

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Re: HAVEN'T GOTTEN MY REFUND OVER 2 WEEKS... STILL LESS THAN 1 MONTH
« Reply #1 on: May 22, 2020, 12:08:57 PM »
Hi, post your ticket-ID.
W8.1 [x64] - Avast Free AV 23.3.8047.BC [UI.757] - Firefox ESR 102.9 [NS/uBO/PB] - Thunderbird 102.9.1
Avast-Tools: Secure Browser 109.0 - Cleanup 23.1 - SecureLine 5.18 - DriverUpdater 23.1 - CCleaner 6.01
Avast Wissenswertes (Downloads, Anleitungen & Infos): https://forum.avast.com/index.php?topic=60523.0