Author Topic: Avast stole my money.  (Read 1609 times)

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Offline jessydaviddv

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Avast stole my money.
« on: May 26, 2020, 07:50:40 AM »
I was charged twice for a product. I never received a confirmation email for either, and didnt get an order number, so i cant even attempt to get a refund. At this point id prefer all my money back and to use a different program. Unprofessional.
« Last Edit: May 26, 2020, 07:58:57 AM by jessydaviddv »

Offline Asyn

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Re: Avast stole my money.
« Reply #1 on: May 26, 2020, 08:15:58 AM »
I never received a confirmation email for either, and didnt get an order number, so i cant even attempt to get a refund.
Just enter/use 00000000 and explain it in your request.
W8.1 [x64] - Avast Free AV 23.3.8047.BC [UI.757] - Firefox ESR 102.9 [NS/uBO/PB] - Thunderbird 102.9.1
Avast-Tools: Secure Browser 109.0 - Cleanup 23.1 - SecureLine 5.18 - DriverUpdater 23.1 - CCleaner 6.01
Avast Wissenswertes (Downloads, Anleitungen & Infos): https://forum.avast.com/index.php?topic=60523.0

Offline r@vast

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Re: Avast stole my money.
« Reply #2 on: May 26, 2020, 11:24:15 AM »
I was charged twice for a product. I never received a confirmation email for either, and didnt get an order number, so i cant even attempt to get a refund. At this point id prefer all my money back and to use a different program. Unprofessional.

Hi,

You ordered two different products and the order confirmation emails were sent.
Sent Date:
5/25/20, 10:50:04 PM Central Daylight Time
and
5/25/20, 10:50:13 PM Central Daylight Time
Please have a look in your Gmail Spam/Junk folder.