Author Topic: slows and crush  (Read 1647 times)

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Offline paul1050

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slows and crush
« on: May 27, 2020, 04:16:16 AM »
good day,
im having this problem whenever i watch viedos on line like netflix , tubi , youtue-not much. just only whenever i watch, sometimes it frooze and crahs my computer. i try reinstalling chrome but no luck. i have this idea turning off avast temporary and see if it will do the same. and im glad it did not. what can i do ? , i dont want to uninstall avast because i been using it for years now and i have no virus problem ever since.
hope anybody can help what to do. thank you
im using the free version, my os is w7
paul
« Last Edit: May 27, 2020, 04:20:36 AM by paul1050 »

Offline rocksteady

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Re: slows and crush
« Reply #1 on: May 27, 2020, 09:55:04 AM »
@paul1050.
I see you have free version so will not be Avast firewall.
Open Avast user interface.
First check you have the latest version installed.
Menu>About should display version. 20.3.2405 (build 20.3.5200.574) or later.

Then I suggest you try and Repair Avast:
Select Menu>Settings>General>Troubleshooting
Then hit the green [REPAIR APP] button.
After that do a system "Restart" (not shutdown/startup)

Offline paul1049

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Re: slows and crush
« Reply #2 on: May 27, 2020, 10:44:43 AM »
thanks rocksteady, ill do this right now

Offline paul1049

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Re: slows and crush
« Reply #3 on: May 28, 2020, 02:18:52 PM »
@rocksteady
thank you again , my problem is solve thank you

paul

Offline rocksteady

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Re: slows and crush
« Reply #4 on: May 28, 2020, 08:40:03 PM »
Glad you are sorted. Thanks for feedback.