Author Topic: Trial ending soon for 2 PCs-how can I upgrade to Multi Device before Trial Ends?  (Read 234 times)

0 Members and 1 Guest are viewing this topic.

Offline Karen266

  • Newbie
  • *
  • Posts: 2
Hi,
I wanted to use the free trial for 2 PCs here at home so set up separate free trials.  Rather than pay a separate charge for each PC, I would rather subscribe to the multi-device subscription prior to the free trial ending in 4 days.  I have written to Customer Support but have not received an answer.  Any hints would be helpful.  Otherwise, I will have to delete both accounts, uninstall, and start fresh with the multi-device subscription.

The multi-device subscription was not available for free trial when I signed up 2 months ago, hence, that is why I set up separate accounts in order to test the program.

Thanks in advance for any advice and ideas.

Thank you,
Karen

Offline Karen266

  • Newbie
  • *
  • Posts: 2
RESOLVED!!!! Re: Trial ending soon for 2 PCs
« Reply #1 on: June 04, 2020, 06:34:06 PM »
Hi Again,

I figured it out.  I just needed to unsubscribe on each PC then subscribe to the Multi-Device plan and activate accordingly.  Thanks!

Take care,
Karen