Author Topic: Multiple BSODs of UNEXPECTED_KERNAL_MODE_TRAP and aswNetHub.sys  (Read 2461 times)

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Offline Star11

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So I have multiple BSODs. Sometimes they occur after I shutdown the computer, and then boot it up. Then it goes through like 4 BSODs (and a Automatic Repair), then it finally lets up. The errors are UNEXPECTED_KERNAL_MODE_TRAP and UNEXPECTED_KERNAL_MODE_TRAP (aswNetHub.sys). I have now disabled the shields related to Network. It is so annoying, because sometime it will crash in the middle of usage. I also have the memory.dmp file for upload. I would very much appreciate if you released an update for this.  :D

Offline schmidthouse

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Re: Multiple BSODs of UNEXPECTED_KERNAL_MODE_TRAP and aswNetHub.sys
« Reply #1 on: June 07, 2020, 06:48:08 PM »
Hi, for potential help you need to provide more information.

You don't mention what product/version of Avast you're running, what OS you're running, And if any other security software is installed on thie system other then Avast.

Edit
« Last Edit: June 07, 2020, 07:27:04 PM by schmidthouse »

Offline Star11

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Re: Multiple BSODs of UNEXPECTED_KERNAL_MODE_TRAP and aswNetHub.sys
« Reply #2 on: June 07, 2020, 10:37:25 PM »
I am running Avast 20.4.2410 on Win 8.1 and don't have any other anti-virus installed.

Offline Asyn

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Re: Multiple BSODs of UNEXPECTED_KERNAL_MODE_TRAP and aswNetHub.sys
« Reply #3 on: June 08, 2020, 08:45:37 AM »
I also have the memory.dmp file for upload.
You can upload it here: ftp://ftp.avast.com/incoming/
Pick a unique name (and post it here), so the devs can find it. Thanks
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Offline Star11

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Re: Multiple BSODs of UNEXPECTED_KERNAL_MODE_TRAP and aswNetHub.sys
« Reply #4 on: June 08, 2020, 06:07:17 PM »
Okay, disabling the Web Shield didn't stop the BSODs, although it still references to aswNetHub.sys. The file will be named aswNetHubKernalTrap.7z

Offline Star11

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Re: Multiple BSODs of UNEXPECTED_KERNAL_MODE_TRAP and aswNetHub.sys
« Reply #5 on: June 09, 2020, 05:41:19 PM »
Today, it didn't BSOD right after signing in. Also, for some weird reason, Avast keeps telling me it updated when it already updated after I get past the BSODs.

Offline MartinK

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Re: Multiple BSODs of UNEXPECTED_KERNAL_MODE_TRAP and aswNetHub.sys
« Reply #6 on: June 10, 2020, 01:40:00 AM »
Hi Star11, did you upload memory dump to the ftp://ftp.avast.com/incoming/?

Offline Star11

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Re: Multiple BSODs of UNEXPECTED_KERNAL_MODE_TRAP and aswNetHub.sys
« Reply #7 on: June 10, 2020, 05:07:21 PM »
Yes, I did, it was called aswNetHubsys.7z

Offline Star11

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Re: Multiple BSODs of UNEXPECTED_KERNAL_MODE_TRAP and aswNetHub.sys
« Reply #8 on: June 13, 2020, 06:14:01 PM »
Hello? Is the memory dump still being analyzed?
« Last Edit: June 17, 2020, 05:46:17 PM by Star11 »