I have taken Avast Cleanup Premium Subscription on 26th Jul'20, however when I am clicking on open cleanup it is giving me error message: Windows cannot find 'avguix.exe'. Make sure you type the name correctly, and then try again.
Please help me to fix this error to start using Avast cleanup service.
Hi,
have you tried to reinstall the product, it seems like your installation might be somehow damaged.
If you already tried this, then I would need log files from your machine to be able to analyze what happens there.
You can simply send them by executing our log collector utility from this path
C:\Program Files\AVAST Software\Avast Cleanup\tulogcollector.exe and once the logs are collected they will be automatically send to our server.
Once it is done, please let me know which email address you have used there so we can join the logs with your report here.
Thank you.