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Author Topic: It's about refund  (Read 1360 times)

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Offline nat.khotchasila

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It's about refund
« on: June 15, 2020, 08:31:08 AM »
I have try the free trial and I have already unsubscribe it before it expired. Today I got auto purchase 1 year and I don't want it. I make the refund stuff already since yesterday night. I receive auto e-mail then nothing else??
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Offline Asyn

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Re: It's about refund
« Reply #1 on: June 15, 2020, 08:37:57 AM »
Be patient, a refund can take up to 7 business days. Note, don't submit multiple tickets (FIFO).
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Offline nat.khotchasila

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Re: It's about refund
« Reply #2 on: June 15, 2020, 08:46:29 AM »
I sent it only once because I follow the note. Thanks for reply
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Offline Asyn

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Re: It's about refund
« Reply #3 on: June 15, 2020, 08:48:57 AM »
You're welcome.
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Offline chris..

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Re: It's about refund
« Reply #4 on: July 11, 2020, 01:10:40 PM »
Quote from: Asyn on June 15, 2020, 08:37:57 AM
Note, don't submit multiple tickets (FIFO).
Can someone from avast confirm that this is still the case (FIFO system)?
At first sight no, recent feedback from users who have sent several requests in a few days (with same e-mail) shows that the responses are made chronologically (LIFO)... ???
« Last Edit: July 11, 2020, 01:12:20 PM by chris.. »
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