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Topic: freezing (Read 3942 times)
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fina9397
Guest
freezing
«
on:
January 20, 2004, 08:34:28 PM »
hi, i just installed avast and it detected that i had a virus. I hit remove virus and it starts a memory scan and then my mouse freezes and nothing happens. Is this normal or should i reinstall.
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.: Mac :.
Avast Überevangelist
Ultra Poster
Posts: 5093
Re:freezing
«
Reply #1 on:
January 21, 2004, 12:00:35 AM »
not normal. boot in safe mode and scan to clean the virus
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"People who are really serious about software should make their own hardware." - Alan Kay
Lisandro
Avast team
Certainly Bot
Posts: 67211
Re:freezing
«
Reply #2 on:
January 21, 2004, 01:58:48 AM »
Do you remember which virus was that? Which file was infected?
You can try either to schedule a boot time scanning (before Windows starts).
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The best things in life are free.
igor
Avast team
Serious Graphoman
Posts: 11819
Re:freezing
«
Reply #3 on:
January 21, 2004, 09:24:00 AM »
In adition to the questions above: what is your OS?
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Vlk
Avast CEO
Serious Graphoman
Posts: 11657
Please don't send me IM's. Email only. Thx.
Re:freezing
«
Reply #4 on:
January 21, 2004, 09:26:39 AM »
You pushed the 'Completely remove the virus from my system' button?
What was the name of the virus?
Thanks
Vlk
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If at first you don't succeed, then skydiving's not for you.
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