Author Topic: Avast password prompts for Avast online account password  (Read 6317 times)

0 Members and 1 Guest are viewing this topic.

Offline kevin.m.shannon

  • Newbie
  • *
  • Posts: 1
Avast password prompts for Avast online account password
« on: June 18, 2020, 09:49:31 AM »
Avast passwords on both my MacOS and my iPhone keeps prompting me to enter my Avast online account password.  When I open the app, I enter my master password, then it prompts me for my Avast online account password.  It doesn’t accept any password I type.  I’ve tried my Avast online password, my master password, etc. I’ve been using Avast password for years with no issues.  This issue just started today.  It should be noted that I am able to login to my Avast online account from a web browser.  But Avast passwords still prompts me for my Avast online password, after I previously entered my master password.  I’m unable to access my password vault on my phone or my laptop.