Author Topic: "side-by-side" configuration error (potentially Windows 10 2004 issue)  (Read 1580 times)

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Offline kijustas

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Hey there,

So after having updated my Windows 10 yesterday the newest 2004 version, SecureLine VPN is unable to start anymore.

After manually starting vpn.exe, I get the message: "The application has failed to start because its side-by-side configuration is incorrect. Please see the application event log or use the command-line sxstrace.exe tool for more detai".

Sadly, do not posses sufficient tech skills to extract any useful information via that command...

Any suggestions?

Offline r@vast

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Hi,

This error normally indicates a corrupted file issue (Microsoft Visual C++ Redistributable)
To fix this issue, you could run Microsoft Updater again.
Re-install the application that caused the error message.
Or repair/reinstall Microsoft Visual C++ Redistributable

Offline kijustas

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Reinstalling the app solved the issue. Hope this was a one-time bug.
Thanks for the help!