Avast secure browser keeps asking for google calendar 2 step authentication

[simonwaller64]

Avast secure browser keeps asking for google calendar 2 step authentication login.

It doesn't happen on Chrome. I have done a heap of cookie checking, clearing and restarting but to no avail. Can someone help me?

[Misha Zekovova]

Hi simonwaller64,

can you please help me to understand the issue better, maybe with some pictures or video?

Also can you please share your Diagnostic information?
1. Open the browser and click on the menu icon (3 dots in upright corner)
2. Click on “Help and About Avast Secure Browser” and then “About Avast Secure Browser”
3. Click on “Diagnostic Information” (this will open a pop-up window)
4. Click the “COPY TO CLIPBOARD” button to capture the information and paste it here.

Thank you

[simonwaller64]

When I open google calendar in Avast secure web browser I am asked to login via two step authentication. I have checked the Box "don't ask me again on this computer". Before last week Monday 15th June this never happened. When I shut the browser down and restart it I am asked again. I have checked settings for removal of cookies when Avast secure browser shuts down and that is not selected. The setting are essentially the exact same settings as google chrome but it does not ask me to login to the calendar with two step authentication ( a message sent to my phone).

I have followed various threads suggesting it is cookies but all my setting are as they suggest.

Avast secure browser has become painful to use because of this and I have switched back to google chrome until I can get this sorted.



executable_path=C:\Program Files (x86)\AVAST Software\Browser\Application\AvastBrowser.exe
profile_path=C:\Users\Simon\AppData\Local\AVAST Software\Browser\User Data\Default
os_version=Windows 10 v1909 (x64)
av_version=20.3.2405
host_prefix=
browser_version=83.0.4529.97 (Official Build (32-bit))
cgid=118
cid=1118
uid=409c7e6c23944ec181b5ebed7e81353a

Channel: stable
OS language: en-gb
Browser language: en-GB
Search Engine URL: https://www.google.com/search?client=avast&q={searchTerms}
Omaha version: 1.4.141.333

Enabled extensions:
ahfgeienlihckogmohjhadlkjgocpleb : Web Store : 0.2
dmfdacibleoapmpfdgonigdfinmekhgp : Avast SecureLine VPN : 1.5.1.839
emhginjpijfggbofeediiojmdlmlkoik : Avast Passwords : 2.0.4569
kdhipfbocahipinepiahppeionfbahlg : Avast Video Downloader : 2.1.65
khoabckdcnciingnnklkfgdhnniefnod : Avast HTTPS Encryption : 19.6.4.136
kmediagceboldddnnajkcochbkfkedel : Avast Anti-Tracking : 1.23.0.669
kmendfapggjehodndflmmgagdbamhnfd : CryptoTokenExtension : 0.9.74
lhnnoklckomcfdlknmjaenoodlpfdclc : Avast Bank Mode : 1.2.0.159
mecokbmnofclapimmlnfegiohceoaocc : Avast Performance Manager : 1.2.220
mfehgcgbbipciphmccgaenjidiccnmng : Cloud Print : 0.1
mhjfbmdgcfjbbpaeojofohoefgiehjai : Chrome PDF Viewer : 1
nkeimhogjdpnpccoofpliimaahmaaome : Google Hangouts : 1.3.15
ooeobdingfeedklanlfcjhffgennflke : Avast Adblock : 1.23.0.669
pkedcjkdefgpdelpbcmbmeomcjbeemfm : Chrome Media Router : 8320.407.0.1

Disabled extensions:
beghmmhchncjignfbfnemngnlnjdmbcb : Avast Anti-Fingerprinting : 2.4.176
daanglpcpkjjlkhcbladppjphglbigam : Avast Online Security : 20.1.480
nmebbcjdbhgggcgohlnlgadkmjiedfbc : Avast Hack Check : 1.2.174

[DiePet]

Hello simonwaller64,

There could be a problem with a cookie. but I'm not quite sure. You could try to delete manually all cookies (secure://settings/clearBrowserData  --> Time range: "All time"). Then all login data must be re-entered, including 2 factor authorization. If the problem persists afterwards, you can report back here.

Thank you