Author Topic: Refund Request for Driver Updater  (Read 2789 times)

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Offline Ned Ephraim

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Refund Request for Driver Updater
« on: June 30, 2020, 08:39:30 AM »
To whom it may concern,

I was notified by my bank that I have made a purchase from AVAST. It turns out that my free trial of Driver Updater has been converted "automagically" to a regular subscription.

The thing is, I don't want this software. How can I refund my USD39.99?

Purchase was made around 14:20 Philippine Standard Time.

Thank you very much.

Offline Asyn

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Win 8.1 [x64] - Avast PremSec 21.9.6660.IBC [UI.670] - EEK - Firefox ESR 78.15 [NS/uBO/PB] - TB 91.2
Avast-Tools: Secure Browser 94.0 - Cleanup 21.3 - SecureLine 5.13 - Driver Updater 21.3 - CCleaner 5.85
Avast Wissenswertes (Downloads, Anleitungen & Infos): https://forum.avast.com/index.php?topic=60523.0

Offline Ned Ephraim

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Re: Refund Request for Driver Updater
« Reply #2 on: June 30, 2020, 08:48:18 AM »
Hi,

Already  done that. When can I expect an answer?

Thanks.


EDIT: Already received a reply. Thank you very much.

Offline Asyn

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Re: Refund Request for Driver Updater
« Reply #3 on: June 30, 2020, 08:57:57 AM »
You're welcome.
Win 8.1 [x64] - Avast PremSec 21.9.6660.IBC [UI.670] - EEK - Firefox ESR 78.15 [NS/uBO/PB] - TB 91.2
Avast-Tools: Secure Browser 94.0 - Cleanup 21.3 - SecureLine 5.13 - Driver Updater 21.3 - CCleaner 5.85
Avast Wissenswertes (Downloads, Anleitungen & Infos): https://forum.avast.com/index.php?topic=60523.0

Offline Ionuț22

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Re: Refund Request for Driver Updater
« Reply #4 on: September 02, 2020, 02:33:53 PM »
Same problem, but can/t find ID Order anywhere to ask for a refund. Any ideas?

Offline Asyn

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Re: Refund Request for Driver Updater
« Reply #5 on: September 02, 2020, 02:40:18 PM »
Same problem, but can/t find ID Order anywhere to ask for a refund. Any ideas?
Just enter/use 00000000 and explain it in your request.
Win 8.1 [x64] - Avast PremSec 21.9.6660.IBC [UI.670] - EEK - Firefox ESR 78.15 [NS/uBO/PB] - TB 91.2
Avast-Tools: Secure Browser 94.0 - Cleanup 21.3 - SecureLine 5.13 - Driver Updater 21.3 - CCleaner 5.85
Avast Wissenswertes (Downloads, Anleitungen & Infos): https://forum.avast.com/index.php?topic=60523.0