Author Topic: I need order id  (Read 1486 times)

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Offline wood5

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I need order id
« on: June 30, 2020, 10:46:24 AM »
Today I got mobile message.
About 150$ auto renewal.
But I didn't make account and didn't submit email in avast home page.
So I could not get conform email. Just renewaled.
So I want to get some renewal email.

I didn't request subscriptions or renewal.

xxxx-xxxx-xxxxx-xxxx

is subscriptions code.

How can I get order id?
« Last Edit: July 01, 2020, 10:20:07 AM by r@vast »

Offline Asyn

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Win 8.1 [x64] - Avast PremSec 20.6.2420.BUC [UI.544] - CC 5.68 - EEK - FF ESR 68.11 [NS/AOS/uBO/PB] - TB 68.11 - SB/CP/SL/DU.BC
Deutschsprachiger Bereich -> Avast Wissenswertes (Downloads, Anleitungen & Infos): https://forum.avast.com/index.php?topic=60523.0

Offline wood5

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Re: I need order id
« Reply #2 on: June 30, 2020, 04:35:35 PM »
I just purchase with cradit card and software in Pc.
Didn't make account, I had not provide email to avast.
And auto renewaled.
But software not provide me, order id and infomation about renewal.

Now I made account. But when I login home page with account, there not exist any infomation.

And I can't stop renewal now..

I feel I got some violence. I feel I got hit with a 150$.

Offline Asyn

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Re: I need order id
« Reply #3 on: June 30, 2020, 04:37:37 PM »
Now I made account. But when I login home page with account, there not exist any infomation.
Did you buy from Avast directly or from a reseller..?
Win 8.1 [x64] - Avast PremSec 20.6.2420.BUC [UI.544] - CC 5.68 - EEK - FF ESR 68.11 [NS/AOS/uBO/PB] - TB 68.11 - SB/CP/SL/DU.BC
Deutschsprachiger Bereich -> Avast Wissenswertes (Downloads, Anleitungen & Infos): https://forum.avast.com/index.php?topic=60523.0

Offline wood5

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Re: I need order id
« Reply #4 on: June 30, 2020, 04:39:13 PM »
Just in software in pc. Software remambered my cradit card.
« Last Edit: June 30, 2020, 04:41:07 PM by wood5 »

Offline Asyn

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Re: I need order id
« Reply #5 on: June 30, 2020, 04:40:10 PM »
Win 8.1 [x64] - Avast PremSec 20.6.2420.BUC [UI.544] - CC 5.68 - EEK - FF ESR 68.11 [NS/AOS/uBO/PB] - TB 68.11 - SB/CP/SL/DU.BC
Deutschsprachiger Bereich -> Avast Wissenswertes (Downloads, Anleitungen & Infos): https://forum.avast.com/index.php?topic=60523.0

Offline wood5

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Re: I need order id
« Reply #6 on: June 30, 2020, 04:44:45 PM »
thank you

Offline Asyn

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Re: I need order id
« Reply #7 on: July 01, 2020, 05:48:32 AM »
You're welcome.
Win 8.1 [x64] - Avast PremSec 20.6.2420.BUC [UI.544] - CC 5.68 - EEK - FF ESR 68.11 [NS/AOS/uBO/PB] - TB 68.11 - SB/CP/SL/DU.BC
Deutschsprachiger Bereich -> Avast Wissenswertes (Downloads, Anleitungen & Infos): https://forum.avast.com/index.php?topic=60523.0

Offline r@vast

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Re: I need order id
« Reply #8 on: July 01, 2020, 10:23:28 AM »
Today I got mobile message.
About 150$ auto renewal.
But I didn't make account and didn't submit email in avast home page.
So I could not get conform email. Just renewaled.
So I want to get some renewal email.

I didn't request subscriptions or renewal.

xxxx-xxxx-xxxxx-xxxx

is subscriptions code.

How can I get order id?

Hi, you used your m.....2@naver.com email address for the subscriptions. Nevertheless, I can see that a refund has been processed.