Author Topic: Random split second pop up  (Read 3618 times)

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Offline petr blatny

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Re: Random split second pop up
« Reply #15 on: September 14, 2020, 08:21:02 AM »
Hello, sorry for magic windows, when induced, can you please:
1. make a note of exact time, when it appeared
2. copy all files from c:\ProgramData\AVAST Software\Avast\log\ pack them and sent it directly to me petr.blatny@avast.com
thank you again
Petr

Offline xSean

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Re: Random split second pop up
« Reply #16 on: September 16, 2020, 10:38:20 PM »
After seeing it quite a bit lately, I haven't seen it for a couple days. Nothing on my computer has changed, though as it is just a sudden flash of a popup, it would be possible to miss.

Will be sending logs though when I do see it again.

Offline roy.e

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Re: Random split second pop up
« Reply #17 on: September 18, 2020, 05:23:46 AM »
Happening for a couple of weeks now since I last updated, very very annoying and hard to get work done with the constant popups, problem is identical to what was described by others in this thread.

I've sent logs to the email above, below is specs:

64bit Windows 10 Home 1909 - 18363.1082
Avast Premium 20.7.2425 (build 20.7.5568.596) / Malware Bytes Free 4.2.0

Offline Jacob196

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Re: Random split second pop up
« Reply #18 on: September 18, 2020, 05:40:10 AM »
Same here, every time I log into my pc I get that split second blank Avast window popping up. Haven't changed anything that would cause this, I do believe there was a database update I did this past week but that shouldn't affect the program.

Offline GreyMonk

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Re: Random split second pop up
« Reply #19 on: September 18, 2020, 03:19:05 PM »
I’ve had this since the last update. It last a second or 2 when I’m using my PC.
When I’m away it pops up and stays until I use mouse/keyboard.
I use the free version.
It dawned on me today that I haven’t had any advertisements in the lower
right corner of my PC since the last update.

Offline V_B_S

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Re: Random split second pop up
« Reply #20 on: September 18, 2020, 09:30:08 PM »
Having same problem here too since last update, i've had it going on for 2 weeks now, very annoying, and i did not make any changes to my PC at all, i feel like i paid Avast Security for nothing only to get frustrated
No traces of any malware or spyware even after scanning, there must be some kind of glitch or error going on with one of the last updates that caused this kind of issue to happen
Hope the staff can act quickly, it's starting to get on my nerves, i've also made a repair & reboot, didn't fix the problem

Offline loungehake

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Re: Random split second pop up
« Reply #21 on: September 18, 2020, 11:53:38 PM »
Sounds like subliminal advertising.
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Offline bob3160

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Re: Random split second pop up
« Reply #22 on: September 19, 2020, 05:56:48 PM »
Sounds like subliminal advertising.
Speculating?
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Offline DavidR

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Re: Random split second pop up
« Reply #23 on: September 19, 2020, 07:38:52 PM »
Sounds like subliminal advertising.
Speculating?

Complete speculation.

Even subliminal advertising has to have a point, something that the mind takes in (remembers and possibly acts on) that is the whole point of it and this has:

1.  Nothing like that, certainly nothing anyone has captured, which kind of defeats the point.
2.  Surely if it were the point then wouldn't everyone be seeing it, I'm certainly seeing it.

Any search on subliminal advertising will return many hits and nothing like this, e.g. where's the bloody message they are trying to convey.
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Offline V_B_S

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Re: Random split second pop up
« Reply #24 on: September 21, 2020, 09:06:04 AM »
Update: as of now, the pop-up still going on, you might think it's easy to ignore such issue and just try to get used to it, but this pop-up is like a nightmare for me, i've had it randomly appear during a game, and made me screw up several times, i got frustrated that almost made me rage quit, even on a  live stream which made my small audience questions on what's really going on, it was awkward

Another thing that i've noticed, The pop up seems to trigger whenever i am watching a video (on youtube & other vid websites) could this be due to avast monitoring on videos? even though technically if that was the case, the pop-up shouldn't even appear in the first place

Offline bob3160

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Re: Random split second pop up
« Reply #25 on: September 21, 2020, 01:51:30 PM »
Update: as of now, the pop-up still going on, you might think it's easy to ignore such issue and just try to get used to it, but this pop-up is like a nightmare for me, i've had it randomly appear during a game, and made me screw up several times, i got frustrated that almost made me rage quit, even on a  live stream which made my small audience questions on what's really going on, it was awkward

Another thing that i've noticed, The pop up seems to trigger whenever i am watching a video (on youtube & other vid websites) could this be due to avast monitoring on videos? even though technically if that was the case, the pop-up shouldn't even appear in the first place
We need a screenshot so we can investigate. Without a screenshot, who knows where the pop up is coming from.
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Offline rocksteady

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Re: Random split second pop up
« Reply #26 on: September 21, 2020, 03:49:49 PM »
We need a screenshot so we can investigate. Without a screenshot, who knows where the pop up is coming from.
@bob. To do that someone would have to rig a high speed video camera in front of their screen. All you see is a breif flash of a white window, which you would never capture using PrtSc manually. Also probably explains why noone has posted a screenshot to-date.

Offline Asyn

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Re: Random split second pop up
« Reply #27 on: September 21, 2020, 04:20:06 PM »
We need a screenshot so we can investigate. Without a screenshot, who knows where the pop up is coming from.
@bob. To do that someone would have to rig a high speed video camera in front of their screen. All you see is a breif flash of a white window, which you would never capture using PrtSc manually. Also probably explains why noone has posted a screenshot to-date.
NON (Reply #3) has a screenshot at hand.
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Offline bob3160

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Re: Random split second pop up
« Reply #28 on: September 21, 2020, 04:52:46 PM »
We need a screenshot so we can investigate. Without a screenshot, who knows where the pop up is coming from.
@bob. To do that someone would have to rig a high speed video camera in front of their screen. All you see is a breif flash of a white window, which you would never capture using PrtSc manually. Also probably explains why noone has posted a screenshot to-date.
NON (Reply #3) has a screenshot at hand.
That appears to be not from Avast here's the website, hxxps://thaliana.mydns.jp/avast/ (Changed https to hxxps so it's not selectable)

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Offline Asyn

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Re: Random split second pop up
« Reply #29 on: September 21, 2020, 04:56:25 PM »
We need a screenshot so we can investigate. Without a screenshot, who knows where the pop up is coming from.
@bob. To do that someone would have to rig a high speed video camera in front of their screen. All you see is a breif flash of a white window, which you would never capture using PrtSc manually. Also probably explains why noone has posted a screenshot to-date.
NON (Reply #3) has a screenshot at hand.
That appears to be not from Avast here's the website, hxxps://thaliana.mydns.jp/avast/ (Changed https to hxxps so it's not selectable)
That's his signature. ;) He didn't post it here but it's available on Slack.
Win 8.1 [x64] - Avast PremSec 20.8.2432.BC [UI.566] - CC 5.72 - EEK - FF ESR 78.3.1 [NS/AOS/uBO/PB] - TB 68.12.1 - SB/CP/SL/DU.B
Deutschsprachiger Bereich -> Avast Wissenswertes (Downloads, Anleitungen & Infos): https://forum.avast.com/index.php?topic=60523.0