Author Topic: Avast Antispam Add-In for Outlook un-activated suddenly  (Read 1954 times)

0 Members and 1 Guest are viewing this topic.

Offline gedonis

  • Newbie
  • *
  • Posts: 5
Avast Antispam Add-In for Outlook un-activated suddenly
« on: July 04, 2020, 08:49:02 AM »
Avast Antispam Add-In for Outlook un-activated suddenly

Hi! I am using Avast Antispam 20.5.2415 (build 20.5.5410.561) witth Microsoft Outlook for Microsoft 365 MSO (16.0.12827.20200) 32-bit

All works fine for a year, but I have noticed several days ago that Avast Antispam Add-in is not active in Outlook and I cannot activate it. Add-in is enabled, but buttons are grey.

Please help me activate Avast Antispam again.

Screenshot is at https://ibb.co/Sx03DJk

Offline Asyn

  • Avast Überevangelist
  • Certainly Bot
  • *****
  • Posts: 76037
    • >>>  Avast Forum - Deutschsprachiger Bereich  <<<
Re: Avast Antispam Add-In for Outlook un-activated suddenly
« Reply #1 on: July 04, 2020, 08:52:44 AM »
Repair Avast:
1. Avast GUI -> Settings -> Troubleshooting
2. Click on 'REPAIR APP'.
3. Follow instructions.
4. Reboot.
W8.1 [x64] - Avast Free AV 23.3.8047.BC [UI.757] - Firefox ESR 102.9 [NS/uBO/PB] - Thunderbird 102.9.1
Avast-Tools: Secure Browser 109.0 - Cleanup 23.1 - SecureLine 5.18 - DriverUpdater 23.1 - CCleaner 6.01
Avast Wissenswertes (Downloads, Anleitungen & Infos): https://forum.avast.com/index.php?topic=60523.0

Offline gedonis

  • Newbie
  • *
  • Posts: 5
Re: Avast Antispam Add-In for Outlook un-activated suddenly
« Reply #2 on: July 04, 2020, 09:23:50 AM »
I noticed that Avast Add-in for outlook works fine if I start Outlook with admin privileges.
But I use power user privileges usually and this prevents Avast Antispam Add-In for Outlook to work normally
===================

Wonderful - it SOLVED my problem! AND I did not repair or reinstall Avast. I did the following -
I started Outlook with admin rights, then closed and started with user (non admin) rights. Then I logged in Avast GUI into my account.
I do not know exactly, what helped indeed, but now Avast Antispam Add-In for Outlook is activated again
« Last Edit: July 04, 2020, 09:30:55 AM by gedonis »

Offline Asyn

  • Avast Überevangelist
  • Certainly Bot
  • *****
  • Posts: 76037
    • >>>  Avast Forum - Deutschsprachiger Bereich  <<<
Re: Avast Antispam Add-In for Outlook un-activated suddenly
« Reply #3 on: July 04, 2020, 09:32:35 AM »
Wonderful - it SOLVED my problem! AND I did not repair or reinstall Avast. I did the following -
I started Outlook with admin rights, then closed and started with user (non admin) rights. Then I logged in Avast GUI into my account.
I do not know exactly, what helped indeed, but now Avast Antispam Add-In for Outlook is activated again
Thanks for the feedback.
W8.1 [x64] - Avast Free AV 23.3.8047.BC [UI.757] - Firefox ESR 102.9 [NS/uBO/PB] - Thunderbird 102.9.1
Avast-Tools: Secure Browser 109.0 - Cleanup 23.1 - SecureLine 5.18 - DriverUpdater 23.1 - CCleaner 6.01
Avast Wissenswertes (Downloads, Anleitungen & Infos): https://forum.avast.com/index.php?topic=60523.0