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Adobe Cloud apps detected as IDP.GENERIC . Need help.
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Topic: Adobe Cloud apps detected as IDP.GENERIC . Need help. (Read 1775 times)
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Ramen
Newbie
Posts: 2
Adobe Cloud apps detected as IDP.GENERIC . Need help.
«
on:
July 06, 2020, 09:52:41 PM »
Sir,
Today I tried to install the Adobe Cloud apps(installer) from their official site and when I tried to install the same then the Avast program detected it as "IDP.GENERIC" then I tried to install the apps individually but got blocked in the beginning with the same status. I request you to please help me with the same. I am also attaching the screenshot of the virus-chest for the same.
https://imgur.com/piEw4In
«
Last Edit: July 06, 2020, 09:55:39 PM by Ramen
»
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Asyn
Avast Überevangelist
Certainly Bot
Posts: 76037
Re: Adobe Cloud apps detected as IDP.GENERIC . Need help.
«
Reply #1 on:
July 07, 2020, 06:05:39 AM »
You can report a suspected FP (File/Website) here:
https://www.avast.com/false-positive-file-form.php
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W8.1
[x64]
-
Avast Free AV 23.3.8047.BC
[UI.757]
- Firefox ESR 102.9
[NS/uBO/PB]
- Thunderbird 102.9.1
Avast-Tools:
Secure Browser 109.0 - Cleanup 23.1 - SecureLine 5.18 - DriverUpdater 23.1 - CCleaner 6.01
Avast Wissenswertes (Downloads, Anleitungen & Infos):
https://forum.avast.com/index.php?topic=60523.0
Ramen
Newbie
Posts: 2
Re: Adobe Cloud apps detected as IDP.GENERIC . Need help.
«
Reply #2 on:
July 07, 2020, 06:11:43 PM »
the file has been sent . I request you to please check the problem as avast is detected all the apps of the adobe cloud creative apps to be "IDP.GENERIC" and update your database so that it wont detec it in future. Thankyou
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DavidR
Avast Überevangelist
Certainly Bot
Posts: 88895
No support PMs thanks
Re: Adobe Cloud apps detected as IDP.GENERIC . Need help.
«
Reply #3 on:
July 07, 2020, 06:47:51 PM »
It is now up to the Avast Virus labs to analyse the detection and correct if necessary - that is why you were given the direct link to report it.
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Windows 10 Home 64bit/ Acer Aspire F15/ Intel Core i5 7200U 2.5GHz, 8GB DDR4 memory, 256GB SSD, 1TB HDD/ avast! free 24.2.6105 (build 24.2.8918.824) UI 1.0.799/ Firefox, uBlock Origin, uMatrix/ MailWasher Pro/ Avast! Mobile Security
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Adobe Cloud apps detected as IDP.GENERIC . Need help.