Author Topic: BSOD caused by Avast  (Read 1557 times)

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Offline ip_gpu

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BSOD caused by Avast
« on: July 08, 2020, 02:39:09 PM »
I have a blue screen (BSOD) while running some tasks through WSL. It causes BSOD every time now.
In Windows dump there is a description of the problem - 0x3B_c0000005_aswMonFlt!unknown_function
Some specialists from Microsoft says, that aswMonFlt - is an AVAST error.
I don't want to uninstall Avast. Maybe there is some decision?
« Last Edit: July 08, 2020, 02:45:28 PM by ip_gpu »

Offline Asyn

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Re: BSOD caused by Avast
« Reply #1 on: July 08, 2020, 02:52:14 PM »
- Which Avast..? (Free/Pro/IS/Premium)
- Which version/build of Avast..?
- OS..? (32/64 Bit..? - which SP/Build..?)
- Other security related software installed..?
- Which AV(s) did you use before Avast..?
W8.1 [x64] - Avast Free AV 23.3.8047.BC [UI.757] - Firefox ESR 102.9 [NS/uBO/PB] - Thunderbird 102.9.1
Avast-Tools: Secure Browser 109.0 - Cleanup 23.1 - SecureLine 5.18 - DriverUpdater 23.1 - CCleaner 6.01
Avast Wissenswertes (Downloads, Anleitungen & Infos): https://forum.avast.com/index.php?topic=60523.0

Offline ip_gpu

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Re: BSOD caused by Avast
« Reply #2 on: July 08, 2020, 02:56:51 PM »
- Which Avast..? (Free/Pro/IS/Premium)
Free

- Which version/build of Avast..?
20.5.2415 (build 20.5.5410.561)

- OS..? (32/64 Bit..? - which SP/Build..?)
Windows 10 Pro (version 2004)

- Other security related software installed..?
No. Only "Windows defender", but it seems, that it is disabled.

- Which AV(s) did you use before Avast..?
No AV.

Offline Asyn

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Re: BSOD caused by Avast
« Reply #3 on: July 08, 2020, 03:29:51 PM »
Follow instructions: https://support.avast.com/article/33/ and post the File-ID and/or name of the Support-File here afterwards.
W8.1 [x64] - Avast Free AV 23.3.8047.BC [UI.757] - Firefox ESR 102.9 [NS/uBO/PB] - Thunderbird 102.9.1
Avast-Tools: Secure Browser 109.0 - Cleanup 23.1 - SecureLine 5.18 - DriverUpdater 23.1 - CCleaner 6.01
Avast Wissenswertes (Downloads, Anleitungen & Infos): https://forum.avast.com/index.php?topic=60523.0

Offline ip_gpu

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Re: BSOD caused by Avast
« Reply #4 on: July 08, 2020, 03:42:53 PM »
Follow instructions: https://support.avast.com/article/33/ and post the File-ID and/or name of the Support-File here afterwards.

File-ID is QYO4S
Filename is 20200708_1340_QYO4S_1443081499.zip

Offline Spec8472

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Re: BSOD caused by Avast
« Reply #5 on: July 08, 2020, 06:58:23 PM »
Thank you for the support package. The problem is clear. We are working on fix.

Offline Assist2

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Re: BSOD caused by Avast
« Reply #6 on: August 19, 2020, 09:50:21 PM »
Good day!
Today got excatly the same error - aswMonFlt. While working in WSL got BSOD, multiple times.

File-ID is 3V0AJ
Filename is 20200819_1944_3V0AJ_2385067860.zip
« Last Edit: August 20, 2020, 10:25:56 AM by Assist2 »