Author Topic: Avast closes after opening up  (Read 1212 times)

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Offline Endermanfoloz

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Avast closes after opening up
« on: July 09, 2020, 12:12:18 PM »
I downloaded the free Avast antivirus installer from the official website. After a while, the installer closed without warning. As I have seen, the installation was completed but, it seemed strange, so I reopened the installer and at 80% of the installation my computer crashed and I had to press the power button for 5 seconds. Then I restarted it and after 1 hour it crashed again. I ran this process about 2 times. Now, which should be the third time, a "shortcut" icon has appeared on my computer with "Avast Antivirus Free" written on it. Before I could not open the program, I could only run the installer but now, as I noticed, I can also run the program only which closes immediately. How do I fix this?

Offline r@vast

  • Avast team
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Re: Avast closes after opening up
« Reply #1 on: July 09, 2020, 06:21:05 PM »
Hi,

It seems that Avast did not fully install.
Try to re-install it.
1.Download and run the uninstall utility from the link below:
https://support.avast.com/en-ww/article/10
2. Reinstall Avast Antivirus:
Download and run the relevant installation file from the link below:
https://support.avast.com/en-ww/article/87/