Author Topic: Avast interface crash  (Read 1336 times)

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Offline Gatico99

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Avast interface crash
« on: July 13, 2020, 01:06:36 PM »
Well, that Avast Free 20.5.2415 if the avast screen is not open, it does not show any popup if a virus is detected (tested with eicar)

If afterwards you try to open the interface, a dll appears (the failure dll is this: api-ms-win-crt-runtime-l1-1-0.dll) indicating that it is damaged or invalid for the computer .

I include the image where the failure is seen.

If, on the other hand, the Avast interface is open, the popups work perfectly.

It is a pain having to have the interface open because if it does not fail.

If that doesn't have the same arrangement, I go back to the previous version.

But if I reboot it works fine again. Repairing does nothing.

I have windows 7 64bit with Visual C ++ 2005 Redistributable.

I know that the error refers to a Visual C ++ assembly but I do not have system updates turned on, and the Avast Free 20.3 version did not happen that, it worked fine.

What happens you need a more updated version of Visual C ++ or something, someone else happens in Windows 7

The only problem if I have Avast Free 20.3 is that Windows 7 64 bits does not give closed or shutdown if there are open network connections.

Does it happen to someone too?
« Last Edit: July 13, 2020, 03:19:48 PM by Gatico99 »

Offline r@vast

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Re: Avast interface crash
« Reply #1 on: July 13, 2020, 04:11:02 PM »
Hi,

Did you try to re-install Microsoft Visual C++ Redistributable for Visual Studio 2015, 2017 and 2019 from here?
https://support.microsoft.com/en-us/help/2977003/the-latest-supported-visual-c-downloads

Or re-install Avast free?

Offline Gatico99

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Re: Avast interface crash
« Reply #2 on: July 13, 2020, 05:39:57 PM »
Thanks for the suggestion.

More than installing it was a matter of uninstalling.

Turns out I had Visual C ++ 2005/2008/2010 and 2015.

Well uninstall 2005 and 2008, and leave only the Visual C ++ 2010 version (x86 and x64) and Visual C + 2015 version (x64 only) installed.

And finally Avast works perfect.

Popups are already working and the interface did not fail again.

For now, everything is fine, for now Avast is perfect.

I do not imagine that there is any conflict with Visual C ++ versions 2005 and 2008 because without them everything works well.

If it happens to someone else, look at that.