Author Topic: Avast Service using 49,000 handles and climbing  (Read 1519 times)

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Offline deisenstein

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Avast Service using 49,000 handles and climbing
« on: July 10, 2020, 05:31:37 PM »
The last number of days, I've been getting alerts on my Windows PC that too many handles are being used up.  It appears that there is handle leak on the AvastSvc service, as I have been booted about 2 days, 16 hours, and it is using up over 49,700 handles and growing.   Anybody else seeing this?  --David

Offline Asyn

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Re: Avast Service using 49,000 handles and climbing
« Reply #1 on: July 11, 2020, 10:24:40 AM »
- Which Avast..? (Free/Pro/IS/Premium)
- Which version/build of Avast..?
- OS..? (32/64 Bit..? - which SP/Build..?)
- Other security related software installed..?
- Which AV(s) did you use before Avast..?
W8.1 [x64] - Avast PremSec 22.7.7366.BC [UI.713] - Firefox ESR 91.11 [NS/uBO/PB] - Thunderbird 91.11
Avast-Tools: Secure Browser 103.0 - Cleanup 22.2 - SecureLine 5.18 - DriverUpdater 22.2 - CCleaner 6.01
Avast Wissenswertes (Downloads, Anleitungen & Infos): https://forum.avast.com/index.php?topic=60523.0

Offline deisenstein

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Re: Avast Service using 49,000 handles and climbing
« Reply #2 on: July 11, 2020, 12:21:04 PM »
* Avast Free
* Avast Version 20.5.2415 - build 20.5.5410.561
* Windows 7 SP1 x86-64
* Other security software:  None
* Previous AV software:  None

As of now, been up 3 days, 11 hours, AvastSvc process using 71,957 handles...

Thanks.  --David

Offline Asyn

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Re: Avast Service using 49,000 handles and climbing
« Reply #3 on: July 11, 2020, 12:26:07 PM »
Repair Avast:
1. Avast GUI -> Settings -> Troubleshooting
2. Click on 'REPAIR APP'.
3. Follow instructions.
4. Reboot.
W8.1 [x64] - Avast PremSec 22.7.7366.BC [UI.713] - Firefox ESR 91.11 [NS/uBO/PB] - Thunderbird 91.11
Avast-Tools: Secure Browser 103.0 - Cleanup 22.2 - SecureLine 5.18 - DriverUpdater 22.2 - CCleaner 6.01
Avast Wissenswertes (Downloads, Anleitungen & Infos): https://forum.avast.com/index.php?topic=60523.0

Offline deisenstein

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Re: Avast Service using 49,000 handles and climbing
« Reply #4 on: July 12, 2020, 02:39:55 AM »
Thank you, Asyn.

Did what you said.  Not sure it helped.  System rebooted 5.25 hours ago. AvastSvc process is up to ~15,000 handles and growing. . . .

Thanks, --David

Offline Asyn

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Re: Avast Service using 49,000 handles and climbing
« Reply #5 on: July 12, 2020, 06:39:13 AM »
You're welcome. Report back in a few days.
W8.1 [x64] - Avast PremSec 22.7.7366.BC [UI.713] - Firefox ESR 91.11 [NS/uBO/PB] - Thunderbird 91.11
Avast-Tools: Secure Browser 103.0 - Cleanup 22.2 - SecureLine 5.18 - DriverUpdater 22.2 - CCleaner 6.01
Avast Wissenswertes (Downloads, Anleitungen & Infos): https://forum.avast.com/index.php?topic=60523.0

Offline deisenstein

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Re: Avast Service using 49,000 handles and climbing
« Reply #6 on: July 14, 2020, 11:40:58 PM »
Hi,

Doing the Repair APP suggestion does not seem to have affected the Avast Service's run-away usage of handles. 

The system has been up 3 days and 2 hours now, and the AvastSvc service is now using 61,799 handles.  And growing.

Am I really the only one seeing this behavior with the Avast Service on his Windows computer?  --David

Offline Asyn

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Re: Avast Service using 49,000 handles and climbing
« Reply #7 on: July 15, 2020, 05:17:37 AM »
1. Download Avast Free Antivirus: https://files.avast.com/iavs9x/avast_free_antivirus_setup_offline.exe
2. Follow instructions: https://www.avast.com/uninstall-utility (Run this tool for all prior installed Avast versions..!!)
3. Reinstall Avast with the downloaded installer from point 1.
4. Reboot.
W8.1 [x64] - Avast PremSec 22.7.7366.BC [UI.713] - Firefox ESR 91.11 [NS/uBO/PB] - Thunderbird 91.11
Avast-Tools: Secure Browser 103.0 - Cleanup 22.2 - SecureLine 5.18 - DriverUpdater 22.2 - CCleaner 6.01
Avast Wissenswertes (Downloads, Anleitungen & Infos): https://forum.avast.com/index.php?topic=60523.0

Offline PAID

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Re: Avast Service using 49,000 handles and climbing
« Reply #8 on: July 15, 2020, 06:55:52 AM »
I got same issue from my clients. They are using Avast business on window 7.

Offline Asyn

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Re: Avast Service using 49,000 handles and climbing
« Reply #9 on: July 15, 2020, 07:01:36 AM »
I got same issue from my clients. They are using Avast business on window 7.
Contact business support: https://www.avast.com/business-support-contact-form.php
W8.1 [x64] - Avast PremSec 22.7.7366.BC [UI.713] - Firefox ESR 91.11 [NS/uBO/PB] - Thunderbird 91.11
Avast-Tools: Secure Browser 103.0 - Cleanup 22.2 - SecureLine 5.18 - DriverUpdater 22.2 - CCleaner 6.01
Avast Wissenswertes (Downloads, Anleitungen & Infos): https://forum.avast.com/index.php?topic=60523.0