Author Topic: UNSUBSCRIBE WITHOUT ORDER ID  (Read 995 times)

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Offline Ariel91

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UNSUBSCRIBE WITHOUT ORDER ID
« on: July 15, 2020, 08:08:49 PM »
Hello I dont have an order ID but I want to cancel the avast subscription. My email username is ***removed for privacy reasons ***
« Last Edit: August 19, 2020, 11:00:27 AM by r@vast »

Offline DavidR

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Re: UNSUBSCRIBE WITHOUT ORDER ID
« Reply #1 on: July 15, 2020, 09:18:12 PM »
It is inadvisable to post your email address on a public forum, unless of course you like spam.

Cancelling automatic renewal of the Avast subscription - See https://support.avast.com/en-en/contact/ and use the Refunds, cancellations, billing, payment, or license issues option and then the I want to unsubscribe. Click next and enter your details, if you haven't got the Order ID (as you say), etc enter 00000000 and give as much information that you can to help identify it.
« Last Edit: July 15, 2020, 09:53:46 PM by DavidR »
WinXP ProSP3/ Core2Duo E8300/ 4GB Ram/ avast! free 18.5.2342/ Firefox ESR, uBlock Origin, uMatrix/ MailWasher Pro7.11.0/ DropMyRights/ WinPatrol+/ Drive Image 7.1/ SnagIt 10.0/ avast! mobile security
Windows 10 Home 2004 64bit/ Acer Aspire F15/ Intel Core i5 7200U 2.5GHz, 8GB DDR4 memory, 256GB SSD, 1TB HDD/ avast! free 20.7.2425 (build 20.7.5568.598) UI-1.0.558/ WinPatrol+/ Firefox, uBlock Origin, uMatrix/ MailWasher Pro

Offline saigners

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Re: UNSUBSCRIBE WITHOUT ORDER ID
« Reply #2 on: August 19, 2020, 04:02:13 AM »
I have same issue. I tried to find the id with my emails and last 4 credit card digits. But I can't find anything.

Offline Asyn

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Re: UNSUBSCRIBE WITHOUT ORDER ID
« Reply #3 on: August 19, 2020, 06:42:41 AM »
I have same issue. I tried to find the id with my emails and last 4 credit card digits. But I can't find anything.
Read Reply #1 from DavidR.
Win 8.1 [x64] - Avast PremSec 20.8.2429.Beta4 [UI.562] - CC 5.72 - EEK - FF ESR 78.3 [NS/AOS/uBO/PB] - TB 68.12 - SB/CP/SL/DU.BC
Deutschsprachiger Bereich -> Avast Wissenswertes (Downloads, Anleitungen & Infos): https://forum.avast.com/index.php?topic=60523.0

Offline r@vast

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Re: UNSUBSCRIBE WITHOUT ORDER ID
« Reply #4 on: August 19, 2020, 11:06:46 AM »
Hello I dont have an order ID but I want to cancel the avast subscription. My email username is ***removed for privacy reasons ***


Hi,

You would have received your order id via email. Date: 7 Sept 2019
Please use this order id: 2293260 for Avast Premium Security

Offline r@vast

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Re: UNSUBSCRIBE WITHOUT ORDER ID
« Reply #5 on: August 19, 2020, 11:11:10 AM »
I have same issue. I tried to find the id with my emails and last 4 credit card digits. But I can't find anything.

Hi,

The email address you used to register on this forum is not associated with any subscription.
Please PM me the email address you used for the subscription.