Author Topic: UNSUBSCRIBE WITHOUT ORDER ID  (Read 2150 times)

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Offline Ariel91

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UNSUBSCRIBE WITHOUT ORDER ID
« on: July 15, 2020, 08:08:49 PM »
Hello I dont have an order ID but I want to cancel the avast subscription. My email username is ***removed for privacy reasons ***
« Last Edit: August 19, 2020, 11:00:27 AM by r@vast »

Offline DavidR

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Re: UNSUBSCRIBE WITHOUT ORDER ID
« Reply #1 on: July 15, 2020, 09:18:12 PM »
It is inadvisable to post your email address on a public forum, unless of course you like spam.

Cancelling automatic renewal of the Avast subscription - See https://support.avast.com/en-en/contact/ and use the Refunds, cancellations, billing, payment, or license issues option and then the I want to unsubscribe. Click next and enter your details, if you haven't got the Order ID (as you say), etc enter 00000000 and give as much information that you can to help identify it.
« Last Edit: July 15, 2020, 09:53:46 PM by DavidR »
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Offline saigners

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Re: UNSUBSCRIBE WITHOUT ORDER ID
« Reply #2 on: August 19, 2020, 04:02:13 AM »
I have same issue. I tried to find the id with my emails and last 4 credit card digits. But I can't find anything.

Offline Asyn

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Re: UNSUBSCRIBE WITHOUT ORDER ID
« Reply #3 on: August 19, 2020, 06:42:41 AM »
I have same issue. I tried to find the id with my emails and last 4 credit card digits. But I can't find anything.
Read Reply #1 from DavidR.
W8.1 [x64] - Avast PremSec 21.4.2463.B4i [UI.617] - EEK - Firefox ESR 78.10.1 [NS/uBO/PB] - TB 78.10.1
Avast-Tools: Secure Browser 90.1 - Cleanup 21.1 - SecureLine 5.11 - Driver Updater 21.1 - CCleaner 5.78
Avast Wissenswertes (Downloads, Anleitungen & Infos): https://forum.avast.com/index.php?topic=60523.0

Offline r@vast

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Re: UNSUBSCRIBE WITHOUT ORDER ID
« Reply #4 on: August 19, 2020, 11:06:46 AM »
Hello I dont have an order ID but I want to cancel the avast subscription. My email username is ***removed for privacy reasons ***


Hi,

You would have received your order id via email. Date: 7 Sept 2019
Please use this order id: 2293260 for Avast Premium Security

Offline r@vast

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Re: UNSUBSCRIBE WITHOUT ORDER ID
« Reply #5 on: August 19, 2020, 11:11:10 AM »
I have same issue. I tried to find the id with my emails and last 4 credit card digits. But I can't find anything.

Hi,

The email address you used to register on this forum is not associated with any subscription.
Please PM me the email address you used for the subscription.

Offline Zur'Ain

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UNSUBSCRIBE WITHOUT ORDER ID
« Reply #6 on: March 31, 2021, 12:48:07 PM »
Hello, I have an issue for Avast Premium Security. I tried to find the order id with my emails but I can't find anything.

Offline bob3160

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Re: UNSUBSCRIBE WITHOUT ORDER ID
« Reply #7 on: March 31, 2021, 05:40:38 PM »
Hello, I have an issue for Avast Premium Security. I tried to find the order id with my emails but I can't find anything.
Contact Sales:  https://support.avast.com/en-us/contact/sales/
If you don't have an order # use 00000000 then explain your problem.


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