Author Topic: Avast Shields Control Bug?  (Read 1908 times)

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Offline FGFlan

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Avast Shields Control Bug?
« on: July 15, 2020, 01:19:23 PM »
I'm trying to run Process Hacker 2 but to do this I need to disable the shields as Avast seems to be blocking it.

Now I've done this before with no issues but on this occasion all I'm seeing is this, there doesn't seem to be anyway of affirming or otherwise?! The other screenshot is what I'm seeing when I try to run Process Hacker with Admin privs hence why I want to temporarily disable it.


Please do something about this idiotic out of date verification method of trying to guess what the letters are when submitting posts. It's annoying as the letters are almost impossible to make out and I have to revert to audio.
« Last Edit: July 15, 2020, 01:22:35 PM by FGFlan »

Offline DavidR

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Re: Avast Shields Control Bug?
« Reply #1 on: July 15, 2020, 06:51:53 PM »
Your images (aside being off-site) are unreadable, extremely blurred.  You can use the 'Attachments and other options' below the input window' click to expand.

The Captcha is an anti-spam measure and is only there for your first three posts.
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Offline Pondus

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Re: Avast Shields Control Bug?
« Reply #2 on: July 15, 2020, 07:46:43 PM »
Quote
Your images (aside being off-site) are unreadable, extremely blurred.
No problem here, sharp and fine



Offline DavidR

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Re: Avast Shields Control Bug?
« Reply #3 on: July 15, 2020, 08:02:12 PM »
Quote
Your images (aside being off-site) are unreadable, extremely blurred.
No problem here, sharp and fine


Would have been handy if you had captured them, I certainly couldn't rad them.
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Offline Pondus

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Re: Avast Shields Control Bug?
« Reply #4 on: July 15, 2020, 08:30:27 PM »
Quote
Would have been handy if you had captured them, I certainly couldn't rad them.

Offline DavidR

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Re: Avast Shields Control Bug?
« Reply #5 on: July 15, 2020, 09:37:09 PM »
With the second image there are two missing buttons, the 'OK Stop' and 'Cancel' buttons.

I would suggest an Avast Repair > AvastUI > Menu > Settings > General > Troubleshooting > APP Repair.  Restart after the repair.
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Offline FGFlan

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Re: Avast Shields Control Bug?
« Reply #6 on: July 16, 2020, 12:34:11 AM »
No, no good still having the same problem  :(


Thank you for that info re the Captcha but as an example how on earth are you supposed to figure this out, ridiculous!!

Believe it or not those letters were ctpnpd  :o

Offline DavidR

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Re: Avast Shields Control Bug?
« Reply #7 on: July 16, 2020, 12:47:54 AM »
Its a very long time since I had less than 3 posts, they have to be difficult to combat spamming.

Believe it or not I would have made a reasonable guess on those letters, but might have had difficulty.

You can also use the 'Listen to the letters' option.

Did you do a complete reboot after the Repair ?
Windows 10 Home 64bit/ Acer Aspire F15/ Intel Core i5 7200U 2.5GHz, 8GB DDR4 memory, 256GB SSD, 1TB HDD/ avast! free 24.3.6108 (build 24.3.8975.762) UI 1.0.801/ Firefox, uBlock Origin, uMatrix/ MailWasher Pro/ Avast! Mobile Security

Offline FGFlan

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Re: Avast Shields Control Bug?
« Reply #8 on: July 16, 2020, 02:20:56 AM »
As opposed to an incomplete one  :D

May try a reinstall + reboot.

As regards the captcha I couldn't even hear what she was saying clearly  ::)

Offline DavidR

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Re: Avast Shields Control Bug?
« Reply #9 on: July 16, 2020, 02:57:19 AM »
You are over that hurdle no guessing the letters or buying a hearing aid :)

A clean reinstall might be best.
Clean Reinstall:
1. - Download the avast! Uninstall Utility, avastclear.exe https://www.avast.com/uninstall-utility and save it to your HDD. Make a note of the steps required or print the page.
2. - Download the latest Avast off-line installation file for your Avast Program (see https://forum.avast.com/index.php?topic=234638.0) and save to your HDD.

Follow the instructions in the link in 1.
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Offline FGFlan

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Re: Avast Shields Control Bug?
« Reply #10 on: July 16, 2020, 05:55:25 PM »
Thanks David, yep as soon as W10 forces me to update/reboot it will be my first task.

Thank you for your help  :)


Offline DavidR

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Re: Avast Shields Control Bug?
« Reply #11 on: July 16, 2020, 07:54:03 PM »
You're welcome.
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