Author Topic: IDP.ARES.Generic - How to find out if false positive?  (Read 9520 times)

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Offline Ferrara

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Re: IDP.ARES.Generic - How to find out if false positive?
« Reply #15 on: July 18, 2020, 06:28:43 PM »
For the record I am running Windows 10 on a Dell desktop XPS 8930, Avast Free Antivirus. Some have suggested this is a bug in a Windows update. Windows did a major update on 7/15 and the problem did not show up until midday 7/17. Looking at control panel list of programs showed that Windows Edge was installed on 7/17, same day of the Avast threat's appearance. I don't use Edge I use Firefox. Anyway, a medical condition prevents me from participating fully in this discussion because I cannot stand or sit for extended periods without severe pain, so I can't really be at the computer. I appreciate the help that all are offering in assisting in getting this thing fixed.

Offline DavidR

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Re: IDP.ARES.Generic - How to find out if false positive?
« Reply #16 on: July 18, 2020, 06:57:58 PM »
@  MRTMN
4)  There used to be, but that has dropped from the list some time ago, why I don't know.
I guess sending it back (Restore) to its original or Extract to a location would trigger a rescan.

5)  You could also send it to Avast for Analysis from the Virus Chest.

Ugh, the lack of rescan within the vault is frustrating.

I did submit it, but from within the vault itself. (Not via the web form)

Yes it would make life easier and I have no idea why it was withdrawn.
Though the two alternatives should effectively scan it.  Did you try that ?

Submission from the Virus Chest should effectively be the same as it is going to go to the virus labs.
How long ago did you do this as there would probably be a reduced staffing at weekends  ?
Windows 10 Home 64bit/ Acer Aspire F15/ Intel Core i5 7200U 2.5GHz, 8GB DDR4 memory, 256GB SSD, 1TB HDD/ avast! free 22.2.6003 (build 22.2.7013.717) UI 1.0.697/ Firefox, uBlock Origin, uMatrix/ MailWasher Pro/ Avast! Mobile Security

Offline chris..

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Re: IDP.ARES.Generic - How to find out if false positive?
« Reply #17 on: July 18, 2020, 07:26:03 PM »
Did you report it as possible false positive?  >>  https://forum.avast.com/index.php?topic=14433.msg1289438#msg1289438
I think those who report it will get a reply/mail
not sure at all  :-\
the 2 times I reported a false positive (using the form with email address), the problem was (quickly) solved by a VPS update but no return of avast to my email address. :-*

Offline Asyn

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Re: IDP.ARES.Generic - How to find out if false positive?
« Reply #18 on: July 19, 2020, 06:17:22 AM »
Dev-Info: FP confirmed, IDP disabled on file. will be reflected in next update.
Win 8.1 [x64] - Avast PremSec 22.5.7216.B [UI.706] - Firefox ESR 91.9 [NS/uBO/PB] - Thunderbird 91.9.0
Avast-Tools: Secure Browser 101.0 - Cleanup 22.2 - SecureLine 5.18 - Driver Updater 22.2 - CCleaner 6.0
Avast Wissenswertes (Downloads, Anleitungen & Infos): https://forum.avast.com/index.php?topic=60523.0