Author Topic: "IDP.ARES.Generic Threat Blocked" popup on every restart  (Read 1452 times)

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Offline Ferrara

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"IDP.ARES.Generic Threat Blocked" popup on every restart
« on: July 18, 2020, 01:55:22 AM »
This morning I started my Windows 10 PC and all was normal. Then an authorized Dell Service technician paid a visit to replace the power button LED light which he successfully installed. After that, every time I start or restart my PC I get the same warning, even after removing it to virus chest. So I got on the phone with a Dell support tech for forty minutes and we deleted all the temp files and did a SupportAssist scan, basically cleaning everything up. This was AFTER I did a boot scan with Avast after seeing the first popup. So the Dell tech said it is safe to create an exception for this virus after researching it, and we did that. The boot drive revealed zero threats and yet I got the same popup. I get the same popup after creating the exception. What is going on here?? The Dell rep concluded it is a bug in Avast and was safe to make an exception.

PLEASE HELP me either permanently remove this virus or create an exception for it.


Offline Kogoro

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Re: "IDP.ARES.Generic Threat Blocked" popup on every restart
« Reply #1 on: July 18, 2020, 02:07:10 AM »
Hello,

I have exactly the same message and this seem hapen after the last Windows Update (I have updated the last night and today i got this message every time i boot the laptop or every hour. I also have a Dell Laptop (Latitude 7424). I hope that whas a mistake from Avast after the last Update of windows .

Cordially.

Etienne.

Offline rocksteady

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Re: "IDP.ARES.Generic Threat Blocked" popup on every restart
« Reply #2 on: July 18, 2020, 10:26:16 AM »
Note other posts about the same thing here:
https://forum.avast.com/index.php?topic=235681.0

What operating system are you using?
Did it start after a system update?

Offline kamaee

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Re: "IDP.ARES.Generic Threat Blocked" popup on every restart
« Reply #3 on: July 18, 2020, 08:02:54 PM »
I'm having the same here, but some days before I notice the chrome starting to get more slow.

Offline Asyn

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Re: "IDP.ARES.Generic Threat Blocked" popup on every restart
« Reply #4 on: July 19, 2020, 06:20:14 AM »
Dev-Info: FP confirmed, IDP disabled on file. will be reflected in next update.
Win 8.1 [x64] - Avast PremSec 22.5.7216.B [UI.706] - Firefox ESR 91.9 [NS/uBO/PB] - Thunderbird 91.9.0
Avast-Tools: Secure Browser 101.0 - Cleanup 22.2 - SecureLine 5.18 - Driver Updater 22.2 - CCleaner 6.0
Avast Wissenswertes (Downloads, Anleitungen & Infos): https://forum.avast.com/index.php?topic=60523.0