Refund my money.

[lolicr]

I received an email saying that my refund was made, however it is not true. I have not received the money in my account. I need an explanation and my money back.

[DavidR]

When did you submit this refund request ?
It can take 5-7 business days to be dealt with and you have received notification that a refund has been actioned.

How was your payment made originally ?
If a bank payment then any repayment would take time to be seen in your account as cleared funds.

[r@vast]

I received an email saying that my refund was made, however it is not true. I have not received the money in my account. I need an explanation and my money back.

Hi,

You received an email from Digital River 7/18/20 (Saturday), 7:38:08 PM to inform you that the refund has been processed.
For most people, it takes up to 7 business days (from the date of the process) before they have the money in their bank account.
In some cases (rarely), it takes 14 business days, but this is generally caused by the customer's bank.