« previous next »
Pages: [1]   Go Down

Author Topic: did my password got lost?  (Read 2091 times)

0 Members and 1 Guest are viewing this topic.

Offline hovegem

  • Newbie
  • *
  • Posts: 7
did my password got lost?
« on: July 28, 2020, 03:03:06 PM »
So my Avast password was syncing with my Facebook Account, but i formatted my PC, so i have to login again, when i tried to login using facebook it asked me to make a new password for "Avast Account" (with a note that i shouldn't reuse facebook password), after logging in Avast Account using facebook email and the new password, my passwords database are empty? ? ? ?
« Last Edit: July 28, 2020, 03:04:45 PM by hovegem »
Logged

Offline r@vast

  • Avast team
  • Massive Poster
  • *
  • Posts: 2758
Re: did my password got lost?
« Reply #1 on: July 29, 2020, 02:03:55 PM »
Quote from: hovegem on July 28, 2020, 03:03:06 PM
So my Avast password was syncing with my Facebook Account, but i formatted my PC, so i have to login again, when i tried to login using facebook it asked me to make a new password for "Avast Account" (with a note that i shouldn't reuse facebook password), after logging in Avast Account using facebook email and the new password, my passwords database are empty? ? ? ?

Hi,

Did you have a backup database stored with us or only locally on your PC?
Please PM me the email address you used for Avast Passwords.
Logged
Pages: [1]   Go Up
« previous next »