Author Topic: did my password got lost?  (Read 1944 times)

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Offline hovegem

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did my password got lost?
« on: July 28, 2020, 03:03:06 PM »
So my Avast password was syncing with my Facebook Account, but i formatted my PC, so i have to login again, when i tried to login using facebook it asked me to make a new password for "Avast Account" (with a note that i shouldn't reuse facebook password), after logging in Avast Account using facebook email and the new password, my passwords database are empty? ? ? ?
« Last Edit: July 28, 2020, 03:04:45 PM by hovegem »

Offline r@vast

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Re: did my password got lost?
« Reply #1 on: July 29, 2020, 02:03:55 PM »
So my Avast password was syncing with my Facebook Account, but i formatted my PC, so i have to login again, when i tried to login using facebook it asked me to make a new password for "Avast Account" (with a note that i shouldn't reuse facebook password), after logging in Avast Account using facebook email and the new password, my passwords database are empty? ? ? ?

Hi,

Did you have a backup database stored with us or only locally on your PC?
Please PM me the email address you used for Avast Passwords.