Author Topic: Avast Free Won't Let Me Uninstall  (Read 954 times)

0 Members and 1 Guest are viewing this topic.

Offline khush.panthaky

  • Newbie
  • *
  • Posts: 2
Avast Free Won't Let Me Uninstall
« on: July 28, 2020, 06:56:45 PM »
Hello. 

Mac Mini user, here. 
Using macOS Catalina
Version 10.15.16

I installed Avast Free last week because of some Yahoo redirects I had on the Vivaldi browser. 
Soon thereafter, I lost all connections using my preferred Firefox (which I've uninstalled and reinstalled), Chrome, Safari and Opera. 

I was on the phone with an Applecare technician for 4 hours last night trying to figure out what was wrong. 
When I mentioned I had Avast, he told me Avast was very aggressive. 
He couldn't even get into my computer using Screen Share. 
The tech suggested uninstalling Avast, which may restore my connections. 

I went through the Uninstall process, and it would not take my Administrative credentials. 
I used my Apple ID Administrator password, but it would not accept it. 
I changed my Apple ID Administrative credentials to see if that would help and it will STILL not accept the new ones either. 

I then registered with Avast to post on this forum and I used my Avast Username and Password to uninstall but even that didn't work.   

Please help me uninstall this software so that I can get back full control of my computer. 

Thank you. 
« Last Edit: July 28, 2020, 07:00:36 PM by khush.panthaky »

Offline Pondus

  • Probably Bot
  • ****
  • Posts: 37527
  • Not a avast user
Re: Avast Free Won't Let Me Uninstall
« Reply #1 on: July 28, 2020, 07:48:04 PM »
Avast Mac Security all topics in regard to Avast for Mac  >>  https://forum.avast.com/index.php?board=5.0



Offline khush.panthaky

  • Newbie
  • *
  • Posts: 2
Re: Avast Free Won't Let Me Uninstall
« Reply #2 on: July 28, 2020, 07:56:36 PM »
Thank you for your reply, Pondus! 
I appreciate the referral to the appropriate forum!