Author Topic: Unable to access "settings" within Window Desktop  (Read 542 times)

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Offline David2462

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Unable to access "settings" within Window Desktop
« on: August 12, 2020, 06:46:17 PM »
Although I AM able to access and log-in to my AVAST account online, i am Unable to access "settings" within Window Desktop (Avast Premium Security) even though i am pretty sure that the password is the same. How do i recover the password for the settimngs area of Window Desktop (Avast Premium Security) plesae. Any ideas?

Offline DavidR

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Re: Unable to access "settings" within Window Desktop
« Reply #1 on: August 12, 2020, 07:19:35 PM »
The password for your my.avast.com account IS different the the program password (if you set one ?) to protect your Avast Settings from being changed.

So unless you specifically chose the same password (not always a great idea) then the likelihood is that it is different.
Windows 10 Home 2004 64bit/ Acer Aspire F15/ Intel Core i5 7200U 2.5GHz, 8GB DDR4 memory, 256GB SSD, 1TB HDD/ avast! free 20.8.2432 (build 20.8.5684.602) UI-1.0.566/ WinPatrol+/ Firefox, uBlock Origin, uMatrix/ MailWasher Pro/ Avast! Mobile Security

Offline Asyn

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Re: Unable to access "settings" within Window Desktop
« Reply #2 on: August 13, 2020, 05:52:46 AM »
How do i recover the password for the settimngs area of Window Desktop (Avast Premium Security) plesae. Any ideas?
-> https://support.avast.com/article/Remove-Antivirus-password
Win 8.1 [x64] - Avast PremSec 20.9.2434.Beta#2 [UI.573] - CC 5.72 - EEK - FF ESR 78.4 [NS/AOS/uBO/PB] - TB 78.4 - SB/CP/SL/DU.B
Deutschsprachiger Bereich -> Avast Wissenswertes (Downloads, Anleitungen & Infos): https://forum.avast.com/index.php?topic=60523.0